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Saffron Building Society: Savings reviews

4.76
Based on 6,329 reviews, last reviewed 21st Mar 2026
93% increase in 5 star reviews
in the past 90 days
33% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
83%
See only 4 star reviews
10%
See only 3 star reviews
3%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

Lucy explained my account to me, decided to withdraw... Lucy explained my account to me, decided to withdraw from my other account instead due to the penalty, Lucy also took the time to explain other accoun... Read more Reviewed on: 21st March 2026
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Latest lowest rating:

1

There wasn't 'normal' online servicing of the saving... There wasn't 'normal' online servicing of the savings account available. Reviewed on: 15th February 2026
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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6329)

Online savings account setup

4
The process to open an online savings account is straightforward. The only thing I would change would be to have access to a copy of the forms I completed. Very detailed and speedy response via online chat. Reviewed on: 20th November 2024

We were served by a young chap & other than one poin...

5
We were served by a young chap & other than one point that he sought clarification on he was professional & friendly Reviewed on: 20th November 2024

Efficient advice on details changes

4
Efficient advice on details changes Reviewed on: 20th November 2024

A visit to Saffron is always a pleasant experience.

5
A visit to Saffron is always a pleasant experience. All aspects of transactions with you are most satisfactory. Reviewed on: 20th November 2024

Great regular saver rates albeit on quite small amounts

4
Great rates albeit on quite small amounts Reviewed on: 20th November 2024

Good service from Colchester branch

5
Good service from Colchester branch Reviewed on: 20th November 2024

I renewed an ISA on line.

5
I renewed an ISA on line. Staff were helpful, pleasant and surprisingly no holding on for ages. Wish I lived near a branch. Reviewed on: 15th November 2024

Excellent service in quick time x Tom was great as w...

5
Excellent service in quick time x Tom was great as was debbie Reviewed on: 14th November 2024

I did not finish my chat and enquiries when the chat...

3
I did not finish my chat and enquiries when the chat expired, now cannot get back to the lady (Lauryn) I was chatting to, so frustrating. Reviewed on: 14th November 2024

Excellent Society

5
When dealing with Saffron Bdg Society one has the feeling of dealing with a friendly but efficient organisation that can be relied on.All the dealings I have had with them over the past two years have been excellent Reviewed on: 13th November 2024

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