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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.84 (7202 reviews)

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4.84

Based on 7,202 reviews, last reviewed 14th Aug 2026

8% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

85%

Latest highest rating:

5

Thanks for all the help Angelina much appreciated op... Thanks for all the help Angelina much appreciated opening my new ISA's today. Reviewed on: 14th August 2026

Verified source

Latest lowest rating:

1

Cassie and Kendra Had many deposits for my children's accounts today. Saffron makes the whole process so easy, and Kendra and Cassie are always welcoming and make the e... Read more Reviewed on: 2nd July 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Review Saffron Building Society: Savings now

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Awards

Best building society savings provider 2026

Awarded to the building society rated highest in customer reviews for its savings accounts.

Saffron Building Society Savings reviews (7202)

Lewis H over the telephone was fantastic dealing wit...

Lewis H over the telephone was fantastic dealing with all my queries. I was informed by a friend that giving instructions over the telephone was best the way to go and he was not wrong. I was really happy with the service provided Reviewed on: 5th June 2025

Brilliant customer service!

The staff don't make you feel rushed when you need help. They are very friendly, amazing customer service. Reviewed on: 5th June 2025

A very happy customer

Very short wait to speaker to customer service agent. Was informed how many other customers were in front of me in the queue. The agent extremely helpful and made the process of dealing with account maturity very straightforward. She answered all my questions in a clear and precise style. Her diction was superb. Extremely happy with the options for future investments that she informed me of. Reviewed on: 4th June 2025

Great service at Colchester helped me with questions...

Great service at Colchester helped me with questions and sorted everything for me Reviewed on: 4th June 2025

Emma and Ian always welcome me and are fantastic peo...

Emma and Ian always welcome me and are fantastic people. I would highly recommend Reviewed on: 3rd June 2025

Withdraw cash and gave my maturity instruction to Ca...

Withdraw cash and gave my maturity instruction to Caroline Reviewed on: 3rd June 2025

Good service very patient from kristine newell

Good service very patient from kristine newell Reviewed on: 3rd June 2025

Opened an ISA with Lewis at Colchester.

Opened an ISA with Lewis at Colchester. It was lovely to deal with a human face to face and someone with good humour just like myself Reviewed on: 3rd June 2025

Everything explained clearly by Lyn in mynappointmrn...

Everything explained clearly by Lyn in mynappointmrnt and I suffer from dyslexia so it can be stressful Reviewed on: 3rd June 2025

Great customer experience

Thank you to Emma for providing excellent and clear advice this morning. Like all the Saffron staff I have spoken to they are really helpful and easy to deal with Reviewed on: 3rd June 2025

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