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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.77 (6625 reviews)

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4.77

Based on 6,625 reviews, last reviewed 9th May 2026

18% decrease in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

Excellent customer service I called in order to open a savings account. I wasn't expecting to find a dormant account, awaken it and get it switched over to an account that suit... Read more Reviewed on: 9th May 2026

Latest lowest rating:

2

Saving for the future Good products but poor rates over a number of years after being top Reviewed on: 21st April 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6625)

paid in cash and transferred at royston

paid in cash and transferred at royston Reviewed on: 17th February 2025

regular customer never had a bad experience always f...

regular customer never had a bad experience always friendly and helpful Reviewed on: 17th February 2025

Customer service

Spoke to Lauren on customer service counter, very polite and helpful Reviewed on: 17th February 2025

Great customer service both in the branch and over t...

Great customer service both in the branch and over the telephone. Lyn in the Halstead branch very helpful and provided excellent advice. Reviewed on: 17th February 2025

Really helpful staff thank you for your help

Really helpful staff thank you for your help Reviewed on: 17th February 2025

Really helpful staff!

Really helpful staff! Thank you for your assistance. Reviewed on: 17th February 2025

Staff willing to listen and help.

Staff willing to listen and help. Not rushed, polite. Reviewed on: 14th February 2025

Following an issue with our app and making withdrawa...

Following an issue with our app and making withdrawals from it. It was great to ring the help line and get an instant answer from a member of staff and not to be held forever in a queue. The problem took a while to resolve but the member of staff was very attentive and keen to solve the problem. Reviewed on: 14th February 2025

Customer Service

Quick response to enquiries. Easy to speak to a representative without waiting. Reviewed on: 14th February 2025

Great experience every time.

Staff are aways very helpful and knowledgeable. Reviewed on: 14th February 2025

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