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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.76 (6331 reviews)

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4.76

Based on 6,330 reviews, last reviewed 23rd Mar 2026

95% increase in 5 star reviews

in the past 90 days

33% increase in 1 star reviews

in the past 90 days

83%

10%

Latest highest rating:

5

Helpful Judy Judy proved to be very helpful in clarifying how to give notice on an old account that could not find any info about. Reviewed on: 23rd March 2026

Latest lowest rating:

1

There wasn't 'normal' online servicing of the saving... There wasn't 'normal' online servicing of the savings account available. Reviewed on: 15th February 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6331)

Fantastic service from Bronwen Lee at Colchester Bra...

Fantastic service from Bronwen Lee at Colchester Branch. We have power of attorney for mother-in-law who has dementia. Having sold her house to pay for care we needed a safe place for savings in the meantime. After having had variable experiences with other banks/buildings societies Saffron was a breath of fresh air. Personal service and very helpful. Having walked in to the branch stressed Saffron helped us through the process and we walked out having made a full Power of Attorney application for a savings account with a fair rate of interest. The account was opened a few days later - fantastic. So easy. Wish we'd come to Saffron earlier! Many thanks again to Bronwen - brilliant service (and with a cup of tea, too - the icing on the cake!) Reviewed on: 10th September 2024

Helpful!!

The customer service advisor was extremely helpful with an old account that I had Reviewed on: 10th September 2024

Have had an account for about 3 years and appriciate...

Have had an account for about 3 years and appriciate that you are still on the high street Reviewed on: 10th September 2024

Your made welcome at your Haverhill branch

Mitch and Morgan at your Haverhill branch make you welcome and are really helpful. The other staff are good too I can not fault them. Reviewed on: 10th September 2024

Great experience in branch, very efficient

Great experience in branch, very efficient Reviewed on: 10th September 2024

I would be lost without this bank.

I would be lost without this bank. Staff amazing. Reviewed on: 10th September 2024

My interaction with Stacey on the phone today.

My experience today with Stacey was really good. She made going online and moving my existing account to another very easy. Reviewed on: 9th September 2024

All of the members of staff are polite, helpful and...

All of the members of staff are polite, helpful and friendly. Reviewed on: 9th September 2024

I was struggling logging on and using the app but Da...

I was struggling logging on and using the app but Danielle helped me first through the chat and then rung me at a more convenient time to go through it over the phone can’t thank her enough Reviewed on: 9th September 2024

Excellent Customer Service

Forgot passwords Etc. V.patient & polite staff talked me through it. Safe reliable small B.Soc. Reviewed on: 9th September 2024

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