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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.77 (6625 reviews)

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4.77

Based on 6,625 reviews, last reviewed 9th May 2026

19% decrease in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

Excellent customer service I called in order to open a savings account. I wasn't expecting to find a dormant account, awaken it and get it switched over to an account that suit... Read more Reviewed on: 9th May 2026

Latest lowest rating:

2

Saving for the future Good products but poor rates over a number of years after being top Reviewed on: 21st April 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6625)

As usual, the member of staff who dealt with my tran...

As usual, the member of staff who dealt with my transactions was friendly, helpful and capable. Excellent face to face service. Reviewed on: 10th January 2025

Easisa accounty renewal of isa account

Easy renewal of isa account. Helpful member of staff. Reviewed on: 10th January 2025

Isa Maturity

I had a one-year Isa maturing later this month and telephoned to provide maturity instructions. The process was handled speedily and in a customer friendly manner Reviewed on: 10th January 2025

A quick response

A quick response to my letter and withdrawal Reviewed on: 10th January 2025

Maturing savings bonds

Tcon to discuss 2 x savings bonds which are maturing. These are bonds held for 2 x grandsons. Information provided was clear and precise. All options available discussed. Reviewed on: 10th January 2025

Introduce automatic Small Saver renewal facility?

A have a Small Regualr Saver account, saving £50 a month. I am very happy with it and the interest rate it pays. It has just matured. I want another account, exactly the same. One is on offer and I have signed up for it. The staff were very helpful when I telephoned to ask for the new account. But this renewal process is more clunky than it need be. It could be made smoother if, like the Halifax, the monies in the maturing account were automatically dumped into another, easy access, Saffron savings account, and the monthly payments into the Regular Saver simply allowed to continue. An "automatic renewal" facility would save staff time and the savers' time. People could be asked if they wanted automatic renewal when they first opened a Regular Savings account, or be permitted to opt in (or out) at a later date. Win, win. so why not add this feature and cut unnecessary costs? After all, my new Regular Saver has exactly the same account number as my old one. Reviewed on: 10th January 2025

Professional & friendly staff

I have used the services of the Royston branch gif many years, even after I moved to Cambridge. The staff are always friendly and efficient. Reviewed on: 10th January 2025

ISA completion instruction ...

Received email about isa coming to a close telephoned saffron to inform them what I wanted to happen easy to complete my instructions over the phone Reviewed on: 10th January 2025

Wonderful staff

Staff at Royston are always fantastic and very kind and helpful Loved the Christmas atmosphere and tree. Nothing is ever too much trouble for any of the staff and the new ladies are very lovely too. Reviewed on: 10th January 2025

Met with Carol and Russell got some good advice...

Met with Carol and Russell and got some good advice to use community saver accounts Reviewed on: 10th January 2025

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