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Saffron Building Society: Savings reviews

4.84
Based on 7,202 reviews, last reviewed 14th Aug 2026
8% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
3%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

Thanks for all the help Angelina much appreciated op... Thanks for all the help Angelina much appreciated opening my new ISA's today. Reviewed on: 14th August 2026
Verified source

Latest lowest rating:

1

Cassie and Kendra Had many deposits for my children's accounts today. Saffron makes the whole process so easy, and Kendra and Cassie are always welcoming and make the e... Read more Reviewed on: 2nd July 2026
Verified source

About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Review Saffron Building Society: Savings now

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Saffron Building Society Savings reviews (7202)

I used the telephone number and my questions were an...

5
I used the telephone number and my questions were answered by a helpful person. Reviewed on: 7th April 2025

On line account opening

5
I spoke to Kendra today as I was having difficulty setting up and online account. We tried numerous ways and after a long time with the assistance of Kendra we succeeded. Kendra offered infinite patience and was so happy and helpful throughout this task. She was calm, knowledgeable and so so helpful. She was extremely polite and understanding determined to help me open the online account. A credit to your company. Reviewed on: 7th April 2025

Can't recommend too highly

5
I was having problems accessing my account online, so phoned the 0800 number for help. The phone was answered immediately and offered me two options, of which I chose the first: "Services" I think it was. That line was immediately answered by a very kind and competent person, who sorted out my problems, including the multiple times I entered the wrong password and locked myself out again. Can't recommend too highly. Reviewed on: 7th April 2025

opened isa in Royston and straighforward

5
opened isa in Royston and straighforward Reviewed on: 7th April 2025

Lyn amazingly helpful knowledgeable and informative

5
Lyn amazingly helpful knowledgeable and informative Reviewed on: 7th April 2025

OPENED ISA AT ROYSTON BRANCH TODAY

5
OPENED ISA AT ROYSTON BRANCH TODAY Reviewed on: 7th April 2025

OPENED ISA WITH CAROLINE AT ROYSTON

5
OPENED ISA WITH CAROLINE AT ROYSTON Reviewed on: 7th April 2025

Staff were friendly and helpful.

5
Staff were friendly and helpful. Reviewed on: 5th April 2025

Always friendly and helpful with any queries

5
Always friendly and helpful with any queries Reviewed on: 5th April 2025

Very impressed with Chat agent Dan.

5
Very impressed with the efficiency and professionalism with which your Chat agent Dan solved the problem with the Saffron App. Reviewed on: 4th April 2025

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