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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.77 (6625 reviews)

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4.77

Based on 6,625 reviews, last reviewed 9th May 2026

19% decrease in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

Excellent customer service I called in order to open a savings account. I wasn't expecting to find a dormant account, awaken it and get it switched over to an account that suit... Read more Reviewed on: 9th May 2026

Latest lowest rating:

2

Saving for the future Good products but poor rates over a number of years after being top Reviewed on: 21st April 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Review Saffron Building Society: Savings now

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Saffron Building Society Savings reviews (6625)

keep branches open !

friendly staff knowledgeable. excellent service at all branches I have visited. Reviewed on: 10th January 2025

Account update

Called by phone, staff member knew what I was asking about, carried out my request, all 100%. Reviewed on: 10th January 2025

Great staff interaction in the branch

Great staff interaction in the branch Reviewed on: 10th January 2025

Staff lacked knowledge ...

I struggled to get the answer to my question regarding an ISA Reviewed on: 10th January 2025

My experience with Saffron Building Society is good,...

My experience with Saffron Building Society is good, because they offer a wide variety of products, their interest rates are competitive, they're easily accessible via telephone, etc, they have good customer service staff if I need help with anything, and they're a trustworthy company. Reviewed on: 10th January 2025

It’s nice to be able to have a shop to go to and spe...

It’s nice to be able to have a shop to go to and speak to a member of staff who are always friendly and mainly knowledgeable on the products that you are selling. Reviewed on: 10th January 2025

Helpful Phone Call

Good experience on phone call to transfer savings account. Really easy to sort out, however I was told it would be sorted by Monday and I haven't received an update yet as of Friday. If something was sent in the post it would have been great to get a head up. But overall a good experience. Reviewed on: 10th January 2025

Savings Isa

Quick and very easy, Very informative Reviewed on: 10th January 2025

Always helpful and attentive whatever you ask.

Always helpful and attentive whatever you ask. Explain everything as they go along. Reviewed on: 10th January 2025

Good old fashioned service.

A little bit more information on ISA rules regarding paying extra money on on certain products (Maturity ISA) for instance. Reviewed on: 10th January 2025

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