Write a review

Go to business site

Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.77 (6626 reviews)

View other Saffron Building Society products

4.77

Based on 6,626 reviews, last reviewed 11th May 2026

20% decrease in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

Max was very fast to drop what he was doing to see m... Max was very fast to drop what he was doing to see me in an office due to an unfortunate event I had. He listened and suggested ways Saffron can help ... Read more Reviewed on: 11th May 2026

Verified source

Latest lowest rating:

2

Saving for the future Good products but poor rates over a number of years after being top Reviewed on: 21st April 2026

Visit provider site Read all reviews Write a review

About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Review Saffron Building Society: Savings now

Help others make smarter decisions by sharing your own experience.

Write a review

Saffron Building Society Savings reviews (6626)

Always lovely and helpful people on the phone

Always lovely and helpful people at the end of a phone, knowledgeable about products and quick at actioning issues. Let down by poor online service provision and issues with instructions in the post. My renewal / end of term written instructions sent in the mail were not actioned for months/at all two years in a row - had to call. Should be able to deal with those online, would greatly improve customer service. Reviewed on: 22nd October 2024

Excellent explanation on how I should proceed to ope...

Excellent explanation on how I should proceed to opening another account when my savings account matures Reviewed on: 22nd October 2024

Helpful, friendly and knowledgeable

Whenever I have contacted Saffron BS the people I talk with are helpful, friendly and knowledgeable. Reviewed on: 21st October 2024

Sorted what I asked for with a polite and positive m...

Sorted what I asked for with a polite and positive manor, well done. Reviewed on: 21st October 2024

Excellent service from the call handler

Excellent service from the call handler that dealt with my query (and I didn't have to wait for my call to be picked up). The interaction was friendly and professional. I was very please with the way it was all handled. Reviewed on: 21st October 2024

I find your rates to be good but not exceptional, ot...

I find your rates to be good but not exceptional, otherwise you would have got a 5* rating. Service is just fine and great web service but just push the interest rates up a little please Reviewed on: 21st October 2024

My questions were answered and the relevant paperwor...

My questions were answered and the relevant paperwork proformas provided. Having now completed the information requested I need to revisit the branch to apply for the accounts. Reviewed on: 21st October 2024

Conveniently positioned in the high street.

Conveniently positioned in the high street. Comfortable, pleasant office. Selection of savings to choose from depending on the length of time you tie up your money. helpful and pleasant staff. Reviewed on: 21st October 2024

The staff at Saffron are lovely

The staff at Saffron have given me a whole new view of Essex. They are helpful, professional and patient. Reviewed on: 21st October 2024

All Excellent!

All Excellent! No complaints. Good service. Reviewed on: 21st October 2024

Do you have a different Saffron Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Savings Account
from ICICI Bank 1.86 from 4 reviews
Saver
from Triodos Bank 4.92 from 200 reviews
Savings
from East Kilbride Credit Union 4.97 from 668 reviews

Want to see more from Saffron Building Society?

Mortgages
from Saffron Building Society 4.68 from 1031 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub