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Saffron Building Society: Savings reviews

4.47
Based on 3,468 reviews, last reviewed 31st Oct 2024
100% increase in 5 star reviews
in the past 90 days
43% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
75%
See only 4 star reviews
13%
See only 3 star reviews
5%
See only 2 star reviews
3%
See only 1 star reviews
4%

Latest highest rating:

5

Excellent Customer service at Colchester Fantastic customer service at Colchester Reviewed on: 31st October 2024
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Latest lowest rating:

1

Need more staff... One customer in front of me, at the counter when I entered. 30 minutes before I was finished..Only one person dealing with customers....supervised as... Read more Reviewed on: 28th October 2024
Mel L's avatar
Mel L

About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (3468)

Savings Review

5
Easy to deal with, no problems. Reviewed on: 7th December 2020

Savings Review

3
I have had several mishaps in logging in and hope that It is now resolved. I am partially deaf and find I need great patience from the person to whom I am speaking despite having an enhanced telephone Reviewed on: 7th December 2020

Savings Review

5
Mainly that you have seemingly not made COVID-19 a good reason for cutting back on service at a time when most customers are likely to appreciate standards being maintained, or even enhanced. Downloadable account details would help. Reviewed on: 7th December 2020

Savings Review

5
This was just the type of experience that I would hope find in an excellent building society. Reviewed on: 7th December 2020

Savings Review

5
pleasant;helpful Reviewed on: 7th December 2020

Savings Review

4
I wished to update my regular saver but the online forms did not make this easy so I preferred to talk to someone to make sure I got what I wanted. Sugges you amend online choices for renewal of regular monthly saver to make this easier Reviewed on: 7th December 2020

Savings Review

5
She was very helpful and knowledgeable. Reviewed on: 2nd December 2020

Savings Review

5
The person answered all my questions & made the transaction straightforward Reviewed on: 1st December 2020

Savings Review

5
Very friendly and equally helpful! Reviewed on: 1st December 2020

Savings Review

5
I like that it is a smaller scale business, and therefore feels more personal. Reviewed on: 1st December 2020

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