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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.76 (6337 reviews)

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4.76

Based on 6,337 reviews, last reviewed 24th Mar 2026

99% increase in 5 star reviews

in the past 90 days

33% increase in 1 star reviews

in the past 90 days

83%

10%

Latest highest rating:

5

Empathy and Patience in Spades.. I’ve never dealt with a bank or a building society with staff who all display such empathy and patience. Nothing is too much when it comes to helping... Read more Reviewed on: 24th March 2026

Latest lowest rating:

1

There wasn't 'normal' online servicing of the saving... There wasn't 'normal' online servicing of the savings account available. Reviewed on: 15th February 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6337)

Opening accounts as a new customer was fairly straig...

Opening accounts as a new customer was fairly straightforward. The representative I spoke to at the counter gave me all the forms I’d need and explained the process. The accounts were set up quickly and communication was provided along the way. Reviewed on: 23rd June 2024

You do what you say you'll do.

You do what you say you'll do. It's nice to have a good sensible Building Society. Reviewed on: 23rd June 2024

Poor service

I visited the Bishop's Stortford branch on 6th June as I had a bond maturing on 16th June. The Advisor had no renewal forms to hand and had a problem printing me a copy. I completed form to renew for a further year fixed 4.4%. It is now 22ndJune. I have received no confirmation!!. I don't think this is good customer service. Reviewed on: 22nd June 2024

quite difficult to pay money in from another account...

quite difficult to pay money in from another account,after a few tries found out the payment was going to a barclay account,which is a concern,no one confirmed this is correct even though asked on internal message,found out myself in the end by small transfer of 10 quid,still not replied to my request to move balance from my view only account,message still sitting there,perhaps you could look at the message,also no one advised you need each account number and name for it to go in correct account found out myself Reviewed on: 22nd June 2024

Excellent service

Excellent service very kind and patient staff who helped me with technology issues. Reviewed on: 21st June 2024

good savings accounts,

good savings accounts, but interest rates could be higher Reviewed on: 21st June 2024

Good stuff, really good, like it a lot.

Good stuff, really good, like it a lot. Reviewed on: 21st June 2024

Saving easy with Saffron

Easy to follow Web site. Friendly telephone staff Reviewed on: 21st June 2024

My question was answered quickly

My question was answered quickly and action taken and a response sent. Reviewed on: 21st June 2024

Always efficient and helpful.

Always efficient and helpful. Phoning is easy amd a good experience. Reviewed on: 21st June 2024

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