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Saffron Building Society: Savings reviews

4.76
Based on 6,367 reviews, last reviewed 2nd Apr 2026
111% increase in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
83%
See only 4 star reviews
10%
See only 3 star reviews
3%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

Great ISA offer & Superb Service I tried to open an online ISA a/c which failed. I contacted Customer Services & spoke to Chi. The promotional offer had been closed but Saffron hono... Read more Reviewed on: 2nd April 2026
Bernadette's avatar
Bernadette

Latest lowest rating:

1

One person on the desk at lunchtime who was clearly... One person on the desk at lunchtime who was clearly dealing with a back office issue. Queue of 4 waiting for over half an hour. I would expect there t... Read more Reviewed on: 2nd April 2026
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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (6367)

Review of the Saffron Building Society, Savings:

Great regular saver rates albeit on quite small amounts

4
Great rates albeit on quite small amounts Reviewed on: 20th November 2024

Savings Review

5
I had sent a secure message about the situation and never received a reply. Could be better! Reviewed on: 12th June 2023

Savings Review

5
Very helpful friendly and knowledgeable Reviewed on: 12th June 2023

Savings Review

5
Very efficient man helped me, only minor point is that staff don’t seem to wear name badges any more, so cannot give you his name Reviewed on: 12th June 2023

Savings Review

5
Phone was answered quickly and I got an answer to my question. Reviewed on: 12th June 2023

Savings Review

5
Helpful, knowledgeable and friendly. Reviewed on: 12th June 2023

Savings Review

5
Calm, helpful, patient Reviewed on: 12th June 2023

Savings Review

5
Can’t think of anything, she was superb Reviewed on: 12th June 2023

Savings Review

2
You need to improve your IT systems Reviewed on: 12th June 2023

Savings Review

5
She told me that you can now pay in all day! So I don’t have to come out when I should be working. Reviewed on: 12th June 2023

Savings Review

5
No, always had the best service from both our branch in Royston and your head office. Reviewed on: 12th June 2023