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Saffron Building Society: Savings reviews

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4.76
Based on 6,369 reviews, last reviewed 2nd Apr 2026
112% increase in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
83%
See only 4 star reviews
10%
See only 3 star reviews
3%
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2%
See only 1 star reviews
2%

Latest highest rating:

5

Sophia Nuttal, huge asset to the company. I can't speak more highly of Saffron staff member Sophia Nuttal. I made several errors and Sophia was extremely understanding and empathetic. Her pat... Read more Reviewed on: 2nd April 2026
VALERIE W's avatar
VALERIE W

Latest lowest rating:

1

One person on the desk at lunchtime who was clearly... One person on the desk at lunchtime who was clearly dealing with a back office issue. Queue of 4 waiting for over half an hour. I would expect there t... Read more Reviewed on: 2nd April 2026
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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6369)

Savings Review

5
No lengthy telephone wait and knowledgeable and helpful staff. Reviewed on: 26th April 2023
Saffron Member's avatar
Saffron Member

Savings Review

3
see above. No action appears to have been taken Reviewed on: 26th April 2023
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Saffron Member

Savings Review

5
No queues in branch or on phone. Straightforward answers to my questions. Reviewed on: 26th April 2023
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Saffron Member

Savings Review

5
It was a very pleasant experience Reviewed on: 26th April 2023
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Saffron Member

Savings Review

4
prompt attention - on line enquiry answered competently and secure message posted within 24 hours - despite account about which enquiry made being closed since September Reviewed on: 26th April 2023
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Saffron Member

Savings Review

5
They were calm and dealt with my enquiry well Reviewed on: 26th April 2023
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Saffron Member

Savings Review

5
No Reviewed on: 26th April 2023
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Saffron Member

Savings Review

5
very helpful in unlocking my account Reviewed on: 26th April 2023
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Saffron Member

Savings Review

4
East to talk to and sort out what I wanted to do. Only criticism is that I was discussing maturity accounts and amounts mentioned to add to an isa which I was uncomfortable with as don’t like other customers being able to hear. Reviewed on: 26th April 2023
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Saffron Member

Savings Review

5
super Reviewed on: 26th April 2023
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Saffron Member

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