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Saffron Building Society: Savings reviews

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4.84
Based on 7,219 reviews, last reviewed 21st Aug 2026
19% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
3%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

First class service in every respect at Royston First class service in every respect at Royston Reviewed on: 21st August 2026
Verified source

Latest lowest rating:

1

Cassie and Kendra Had many deposits for my children's accounts today. Saffron makes the whole process so easy, and Kendra and Cassie are always welcoming and make the e... Read more Reviewed on: 2nd July 2026
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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (7219)

Savings Review

5
It was easy to send a message via the app - this meant I could send it when I had the time (during branch and call centre closure times) and leave it to the staff to picked it up later. Reviewed on: 18th September 2023
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Saffron Member

Savings Review

4
I received: an explanation for the delayed response; what action had/would been taken; where to locate the information I required; and Holly's contact details. Ensuring web links open correct documents would have prevented my enquiry. Reviewed on: 18th September 2023
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Saffron Member

Savings Review

5
Very friendly professional and knowledgeable Reviewed on: 18th September 2023
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Saffron Member

Savings Review

4
Its good to have helpful and prompt customer service Reviewed on: 18th September 2023
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Saffron Member

Savings Review

3
Improve the efficiency of your app Reviewed on: 18th September 2023
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Saffron Member

Savings Review

4
No problem with recent interaction but more online information when opening account would be good. Would also like to use the app. but my phone not compatible Reviewed on: 18th September 2023
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Saffron Member

Savings Review

4
N/A Reviewed on: 18th September 2023
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Saffron Member

Savings Review

3
The organisation need to get more up yo date in the way they do I'd checks and do things online rather than by post Reviewed on: 18th September 2023
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Saffron Member

Savings Review

5
It’s good to be able to see a real person and not have to do transactions on line Reviewed on: 18th September 2023
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Saffron Member

Savings Review

3
Saffron BS have a very dated KYC handling policy, where as most of its peer group has gone electronic with verification including taking pictures of photo IDs, proof of address and electronic checking of nominated accounts. Reviewed on: 18th September 2023
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Saffron Member

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