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Saffron Building Society: Savings reviews

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4.76
Based on 6,380 reviews, last reviewed 11th Apr 2026
101% increase in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
83%
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10%
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3%
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2%
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2%

Latest highest rating:

5

Excellent customer serrvice when visiting branch in... Excellent customer serrvice when visiting branch in saffron Walden Reviewed on: 11th April 2026
Deryk B's avatar
Deryk B

Latest lowest rating:

1

One person on the desk at lunchtime who was clearly... One person on the desk at lunchtime who was clearly dealing with a back office issue. Queue of 4 waiting for over half an hour. I would expect there t... Read more Reviewed on: 2nd April 2026
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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6380)

Savings Review

5
I just thought that it was very warm in there and thought you might economise a little on the heating. Both gentlemen working in shirt sleeves could be in a jacket. Reviewed on: 17th November 2022
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Saffron Member

Savings Review

2
In the past you could walk in and and ask to see a person in private.You cannot do that . Why.Also I am disabled and sitting on a chair next to a door and I was told very rudely to move. .Be more customer friendly and reistate walkin meetin Reviewed on: 17th November 2022
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Saffron Member

Savings Review

5
Unfortunately, I cannot remember the name of your staff member, although she has been employed at Saffron for some time and always remembers my name as soon as she sees me. Great service, as usual and very helpful too. Reviewed on: 15th November 2022
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Saffron Member

Savings Review

4
Quicker service at the counter especially when paying in cheques. The machine seem slow. Reviewed on: 15th November 2022
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Saffron Member

Savings Review

4
No Reviewed on: 15th November 2022
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Saffron Member

Savings Review

5
Excellent, helpful and friendly, knowledgeable Reviewed on: 15th November 2022
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Saffron Member

Savings Review

5
It’s reassuring to be able to discuss matters face to face Reviewed on: 14th November 2022
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Saffron Member

Savings Review

5
The ware team are always very welcoming and a great bunch of people Reviewed on: 14th November 2022
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Saffron Member

Savings Review

5
Long wait on hold to talk to an advisor/ operator. Reviewed on: 14th November 2022
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Saffron Member

Savings Review

5
Everything- an example of how Customer Service should be delivered Reviewed on: 14th November 2022
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Saffron Member

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