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Saffron Building Society: Savings reviews

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4.65
Based on 5,112 reviews, last reviewed 15th Oct 2025
17% decrease in 5 star reviews
in the past 90 days
75% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
80%
See only 4 star reviews
11%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
3%

Latest highest rating:

4

Excellent customer service from Jodie I have had an issue with transferring money from my account in the last few days. It was a frustrating experience but it was resolved by Jodie who was... Read more Reviewed on: 15th October 2025
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Frances

Latest lowest rating:

1

Worst iNTEREST Rate Regular saver account. i have 27 different regular saver accounts and reduced my Saffron account to a pound per month when they became the worst interest rate provider for t... Read more Reviewed on: 13th October 2025
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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (5112)

Savings Review

2
Very long process for a very simple request. Just wanted to open 2 new accounts - should have done it on-line with a different building society. Late starting, printer did not work, failed to send on-line log-in info! Reviewed on: 14th February 2020
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Saffron Member

Savings Review

5
Beth was very friendly and informative. Reviewed on: 13th February 2020
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Saffron Member

Savings Review

5
Amie was very knowledgeable and helpful and went through everything thoroughly. Reviewed on: 13th February 2020
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Saffron Member

Savings Review

5
Beth saw me quickly when I had not made an earlier appointment. She was helpful with my original query about current interest rates and followed up with other useful information which could be helpful. Reviewed on: 13th February 2020
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Saffron Member

Savings Review

5
Extremely helpful and friendly. Not at all pushy. She gave us additional options and advice which was very helpful. Reviewed on: 12th February 2020
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Saffron Member

Savings Review

5
Amie was very good at conversation and making us feel very relaxed. Her knowledge about your products was superb and she was quite happy to answer any questions and explain anything we didn’t understand. We didn’t feel hurried at all. Reviewed on: 11th February 2020
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Saffron Member

Savings Review

5
I usually see Tanya regarding my accounts and she is very professional and friendly and explains the different products available. Reviewed on: 10th February 2020
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Saffron Member

Savings review

5
The staff were brilliant. I can't fault them. The young man that opened the account for me was professional polite and helpful. Top marks Reviewed on: 8th February 2020
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Saffron Member

Savings review

5
Very professional very friendly and polite she explained everything perfectly. Reviewed on: 5th February 2020
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Saffron Member

Savings review

5
Very professional but friendly and made us feel comfortable and welcome Reviewed on: 5th February 2020
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Saffron Member

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