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Saffron Building Society: Savings reviews

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4.84
Based on 7,221 reviews, last reviewed 24th Aug 2026
27% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
3%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

Caroline and the Staff in Royston are always so help... Caroline and the Staff in Royston are always so helpful and polite. Reviewed on: 24th August 2026
Verified source

Latest lowest rating:

1

Cassie and Kendra Had many deposits for my children's accounts today. Saffron makes the whole process so easy, and Kendra and Cassie are always welcoming and make the e... Read more Reviewed on: 2nd July 2026
Verified source
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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Review Saffron Building Society: Savings now

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Saffron Building Society Savings reviews (7221)

Savings Review

5
Easy access to the premises but having a card machine to pay in funds would be much more convenient Reviewed on: 7th August 2023
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Saffron Member

Savings Review

5
When I first opened an online account I didn't find that the account structure was clearly explained in the website and had to telephone for clarity. However, all of my telephone enquiries have been dealt with efficiently. Reviewed on: 7th August 2023
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Saffron Member

Savings Review

5
I have only ever contacted you on this occasion, everything was extremely positive and to be honest I can't see how you can improve, I work in customer service and know how much it's valued by customers, 1st class experience. Reviewed on: 7th August 2023
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Saffron Member

Savings Review

4
It was good to have a competent person able to resolve my problem. However, the wait to be put through was between 15 and 20 mins, which is too long. Reviewed on: 7th August 2023
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Saffron Member

Savings Review

5
Relaxed atmosphere,helpful and knowledgeable staff ,not at all overbearing or trying to push products. Reviewed on: 7th August 2023
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Saffron Member

Savings Review

4
Helpful and Friendly phone manner was very good Reviewed on: 7th August 2023
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Saffron Member

Savings Review

4
Nice people on phone. Online needs to improve Inc not relying on snail mail. Reviewed on: 1st August 2023
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Saffron Member

Savings Review

5
This was the second time that I have had to visit the Colchester branch and cannot really find anything tat could be improved. Reviewed on: 29th July 2023
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Saffron Member

Savings Review

5
It’s nice to have face to face contact Reviewed on: 26th July 2023
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Saffron Member

Savings Review

5
I like being able to go into a branch and speak with a human,I don't like some organisations where "bots"have replaced people.. Reviewed on: 26th July 2023
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Saffron Member

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