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Saffron Building Society: Savings reviews

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4.84
Based on 7,229 reviews, last reviewed 26th Aug 2026
27% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
3%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

I recently visited Andrew at the Royston Branch of S... I recently visited Andrew at the Royston Branch of Saffron Building Society to discuss funds held following the loss of my husband. Andrew was incredi... Read more Reviewed on: 26th August 2026
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Latest lowest rating:

1

Cassie and Kendra Had many deposits for my children's accounts today. Saffron makes the whole process so easy, and Kendra and Cassie are always welcoming and make the e... Read more Reviewed on: 2nd July 2026
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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (7230)

Savings Review

3
Poor opening hours at COL branch need to be extended. Have tried to open account online (ISA) but you cannot verify my bank details so I need to go into branch again as I don’t want to give account details via email Reviewed on: 28th November 2022
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Saffron Member

Savings Review

5
Efficient excellent service Reviewed on: 28th November 2022
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Saffron Member

Savings Review

5
It was the best customer service we have received from anywhere in a long while. We are very grateful to Ian for his help Reviewed on: 28th November 2022
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Saffron Member

Savings Review

5
It was 100% good, and entirely in line with what I have come to expect. So, absolutely no suggestions for improvement. Mary was a credit to the Society. Reviewed on: 28th November 2022
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Saffron Member

Savings Review

5
Excellent help from telephonist who assisted re my savings account query Reviewed on: 28th November 2022
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Saffron Member

Savings Review

5
I talked to someone who spoke clearly, listened to me and sorted my problem. Reviewed on: 28th November 2022
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Saffron Member

Savings Review

4
My nearest branch is Brentwood and with it now closed on Saturdays, I'm unable to get into health when necessary. When will.the temporary hours change? Reviewed on: 28th November 2022
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Saffron Member

Savings Review

5
I am satisfied with all the staff that I met. Reviewed on: 28th November 2022
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Saffron Member

Savings Review

5
Freephone answered quickly. Transaction completed speedily. Excellent service. Reviewed on: 28th November 2022
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Saffron Member

Savings Review

4
I left my passbook for 30 days as required when switching from 30 day notice saver to branch saver. When I collected the book I asked if it was ok and was told yes. I had to make a call to head office and a further trip to branch to sort it Reviewed on: 28th November 2022
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Saffron Member

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