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Saffron Building Society: Savings reviews

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4.84
Based on 7,233 reviews, last reviewed 29th Aug 2026
22% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
3%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

Great service in Haverhill today switching accounts... Great service in Haverhill today switching accounts over to a better rate Reviewed on: 29th August 2026
Verified source

Latest lowest rating:

1

Cassie and Kendra Had many deposits for my children's accounts today. Saffron makes the whole process so easy, and Kendra and Cassie are always welcoming and make the e... Read more Reviewed on: 2nd July 2026
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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (7233)

Savings Review

5
Telephone contact with Saffron Customer Service has been prompt and with courteous staff. Branch staff helpful and courteous during difficult times. Good to have access to the branch at the moment. Reviewed on: 14th December 2020
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Saffron Member

Savings Review

5
Can’t remember her name but everyone is always helpful and the service is always good and friendly. Reviewed on: 8th December 2020
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Saffron Member

Savings Review

5
The girl that I spoke to was able to access our instructions and open a 12 month saver Reviewed on: 8th December 2020
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Saffron Member

Savings Review

1
I'm happy to accept that preferring local mutuals to international banks might mean lower quality of service. There were however a few features that were unacceptable at any level i.e. I've just started and run out of 240 chars. Reviewed on: 7th December 2020
Saffron Member's avatar
Saffron Member

Savings Review

5
takes MUCH TOO LONG to get someone to answer however once you get to speak to some one usually get reason for call sorted Reviewed on: 7th December 2020
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Saffron Member

Savings Review

5
Easy to deal with, no problems. Reviewed on: 7th December 2020
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Saffron Member

Savings Review

3
I have had several mishaps in logging in and hope that It is now resolved. I am partially deaf and find I need great patience from the person to whom I am speaking despite having an enhanced telephone Reviewed on: 7th December 2020
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Saffron Member

Savings Review

5
Mainly that you have seemingly not made COVID-19 a good reason for cutting back on service at a time when most customers are likely to appreciate standards being maintained, or even enhanced. Downloadable account details would help. Reviewed on: 7th December 2020
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Saffron Member

Savings Review

5
This was just the type of experience that I would hope find in an excellent building society. Reviewed on: 7th December 2020
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Saffron Member

Savings Review

5
pleasant;helpful Reviewed on: 7th December 2020
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Saffron Member

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