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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.83 (7176 reviews)

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4.83

Based on 7,174 reviews, last reviewed 6th Aug 2026

11% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

85%

Latest highest rating:

5

Very friendly, understanding staff member Zoe . Very friendly, understanding staff member Zoe . Explained everything well . Reviewed on: 6th August 2026

Latest lowest rating:

1

Cassie and Kendra Had many deposits for my children's accounts today. Saffron makes the whole process so easy, and Kendra and Cassie are always welcoming and make the e... Read more Reviewed on: 2nd July 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Awards

Best building society savings provider 2026

Awarded to the building society rated highest in customer reviews for its savings accounts.

Saffron Building Society Savings reviews (7176)

Online access

Had endless trouble logging into my account. Florrie was patient and very helpful and was able to get me successfully logged into the account. Reviewed on: 4th March 2026

All members of staff friendly and helpfull

All members of staff friendly and helpfull Reviewed on: 4th March 2026

The boys at Brentwood are always welcoming

The boys at Brentwood are always welcoming Reviewed on: 4th March 2026

The boys at brentwood are always warm and welcoming.

The boys at brentwood are always warm and welcoming. Reviewed on: 4th March 2026

Solid for savers and borrowers.

This Building Society is a solid basic building society that provides savings accounts and mortgages for working-class people. You are not going to make a profit on your savings or lose any money. Saffron just provides a service that is safe for savers and borrowers. Reviewed on: 4th March 2026

The level of service never dips in he Brentwood branch.

The level of service never dips in he Brentwood branch. Amazing service Reviewed on: 4th March 2026

Excellent support from Zoe Collins

Saffron Building Society are offering a two-year Bond with a good interest rate. We had many queries about how to set up such a Bond and how our funds should populate it online. We telephoned the building society and our call was answered by Zoe Collins. Zoe was an excellent member of staff - being very friendly, helpful, knowledgeable, competent and professional. We couldn't have asked for more from one of Saffron's advisers. Reviewed on: 3rd March 2026

Helpful, staff

Ruby and Chi were very helpful when I had a problem with my onlne account Reviewed on: 3rd March 2026

Both Ruby in Colchester and Debbie in Ware have been...

Both Ruby in Colchester and Debbie in Ware have been very helpful when I have made recent phone calls calls….they both are fine ambassadors of Saffron Building Society and I would have no hesitation in recommending this institution to anyone. Thank you. Reviewed on: 3rd March 2026

Saffron delivers first class customer service.

Saffron delivers a first class customer service which responded quickly (same day and within hours) and decisively to the issue I raised. In my experience Saffron are head and shoulders above other financial providers on customer care and a great firm to deal with. Reviewed on: 2nd March 2026

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