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Saffron Building Society: Savings reviews

4.75
Based on 6,268 reviews, last reviewed 7th Mar 2026
92% increase in 5 star reviews
in the past 90 days
33% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
83%
See only 4 star reviews
10%
See only 3 star reviews
3%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

We have several accounts and have always found the... We have several accounts and have always found the advice very helpful and the staff are very friendly Reviewed on: 7th March 2026
Suzanne s's avatar
Suzanne s

Latest lowest rating:

1

There wasn't 'normal' online servicing of the saving... There wasn't 'normal' online servicing of the savings account available. Reviewed on: 15th February 2026
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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6268)

Very helpful

5
No problems with Saffron, very helpful Reviewed on: 2nd December 2025

Great Customer Service Zoe

5
Fantastic customer service which is one of the top 2 things that savers want, well done Zoe Reviewed on: 1st December 2025

Excellent service in the Halstead branch as always f...

5
Excellent service in the Halstead branch as always from the boys Reviewed on: 1st December 2025

I had locked myself out of online services.

5
I had locked myself out of online services. The customer service lady was brilliant. Patient and very kind. Reviewed on: 1st December 2025

I went into your Royston branch this morning to give...

5
I went into your Royston branch this morning to give my maturity details. Reviewed on: 29th November 2025

Very friendly, knowledgeable and always happy to hel...

5
Very friendly, knowledgeable and always happy to help at the Halstead branch Reviewed on: 28th November 2025

Everybody is always lovely at Halstead

5
Everybody is always lovely at Halstead Reviewed on: 28th November 2025

Smoothest experience giving maturity instructions.

5
Smoothest experience giving maturity instructions. Thanks to Dan Reviewed on: 27th November 2025

Charlotte gave amazing customer service

5
I needed to unlock my account and reset my password. There was a queue but I was number 1 it in. Charlotte answered my call and stayed on with me until I had managed to log on, making sure I was able to complete the action for the Charity finances. Was a delightful call, friendly and informative. Thank you. Reviewed on: 27th November 2025

Seen as a human being polite and very helpful

5
Seen as a human being polite and very helpful Reviewed on: 27th November 2025

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