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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.83 (7176 reviews)

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4.83

Based on 7,174 reviews, last reviewed 6th Aug 2026

11% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

85%

Latest highest rating:

5

Very friendly, understanding staff member Zoe . Very friendly, understanding staff member Zoe . Explained everything well . Reviewed on: 6th August 2026

Latest lowest rating:

1

Cassie and Kendra Had many deposits for my children's accounts today. Saffron makes the whole process so easy, and Kendra and Cassie are always welcoming and make the e... Read more Reviewed on: 2nd July 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Awards

Best building society savings provider 2026

Awarded to the building society rated highest in customer reviews for its savings accounts.

Saffron Building Society Savings reviews (7176)

..excellent support

After a short wait my enquiry was dealt with patiently and helpfully. I was talked through resolving being locked out of my account. Reviewed on: 2nd March 2026

Glad to see building societies are still around in B...

Glad to see building societies are still around in Brentwood. Reviewed on: 2nd March 2026

Sunny Successful Saffron Sophia

Saffron, Sophia was extremely helpful and polite. In a world where there is now very few companies giving excellent customer service Saffron really stands out as excellent. Reviewed on: 2nd March 2026

Helpful and knowledgeable as always!

I was struggling with the app and telephoned for help, as usual the support was brilliant. Jodie was knowledgeable and solved the (non)issue immediately as well as actioning what I had been attempting to do. Always a great friendly and personal service. Reviewed on: 2nd March 2026

SOPHIA, Exceptional Staff Member

Good interest rates, excellent staff who are helpful and knowledgeable. Reviewed on: 2nd March 2026

Great experience visiting the Brentwood branch.

Great experience visiting the Brentwood branch. The boys were most helpful Reviewed on: 2nd March 2026

A issue that was on my mind was easily solved by Dan...

A issue that was on my mind was easily solved by Dan, polite and well explained Reviewed on: 2nd March 2026

Great response to a routine query

Raised a query re interest frequency change and they not only sorted it but upgraded to a newer account with a higher rate of interest. Reviewed on: 28th February 2026

Good experience.

Ally and Lyn were very helpful and caring. Reviewed on: 28th February 2026

Staff always helpful and polite - with no other bank...

Staff always helpful and polite - with no other banks in the town this branch is a vital part of our community Reviewed on: 28th February 2026

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