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Saga: Breakdown Cover reviews

Name: Breakdown Cover
Rating: 4.73 (62 reviews)

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4.13

Based on 62 reviews, last reviewed 13th Dec 2024

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

87%

3 star

2 star

Latest highest rating:

5

Great help to elderly couple on a Sunday A puncture that shredded the tyre left my wife and I stranded on a B road in Shropshire. We phoned Saga breakdown and though there was a lengthy wait ... Read more Reviewed on: 14th September 2022

Latest lowest rating:

1

On our way to Spain via Ireland, we broke down as we... On our way to Spain via Ireland, we broke down as we were about to board the ferry at Cairnryan. We waited 11 hours for recovery of our motorhome but ... Read more Reviewed on: 13th December 2024

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About this product

Like many drivers, breaking down is not something we want to think about! But when it happens, You'll be thankful that you're with a good breakdown cover provider. That's were our Saga breakdown cover reviews come in. You can read and write YOUR Saga Breakdown cover reviews. We started Smart Money People to help drivers like you to find the best breakdown cover based on our honest reviews. Together, we can make financial services work better for everyone.

Saga Breakdown Cover reviews (62)

Review of the Saga, Breakdown Cover:

On our way to Spain via Ireland, we broke down as we...

On our way to Spain via Ireland, we broke down as we were about to board the ferry at Cairnryan. We waited 11 hours for recovery of our motorhome but we were left at the ferry port because the recovery driver couldn't take us with him. No contact from the RAC and I was not able to get through to them. Abandoned 200 miles from home on a wet, cold and dark evening with all of our possessions in our motorhome, we found the nearest hotel, 23 miles away. The next day we discovered that our vehicle would not be unloaded at the repairers until late afternoon, another 120 miles from where we were. Only then could we get access to our belongings. Eventually, the next day, I got through to the RAC who arranged for me to pick up a hire car from several miles away. We drove to the repairers and collected what we could from the motorhome and drove another 70 miles home, arriving there exhausted, 36 hours after breaking down. I was extremely disappointed with the lack of communication from the RAC, leaving a couple aged 75 and 72 on the quayside at Cairnryan ferry port to find their own way to a hotel and then a further 120 miles to reclaim their possessions, and a further 70 miles home. Although we have received an apology and an offer of £50 as a goodwill gesture, I feel that this in no way compensates for the fact that we were left for 10 hours, trying to keep warm in freezing temperatures. Then having to make our way to a hotel checking in without bags. The RAC have offered to pay for the hotel. Reviewed on: 13th December 2024

Saga to the good

Always found Saga easy to deal with and fair to the customers. With competitive prices and great customer service would recommend to friends and family. Reviewed on: 26th September 2021

Breakdown

My car did break down at the traffic lights cars were piling up behind me ignoring my hazard lights lady I spoke to was very reassuring I did eventually get underway but was nice to know I had backup 24/7 Reviewed on: 25th September 2021

Good service

Had to use breakdown home cover. Excellent service. Call handled efficiently and I was phoned to let me know what was happening. Reviewed on: 25th September 2021

Amazing customer service

I cannot at all fault Saga Customer Services, the level of knowledge, help and assistance I have received over the years has been amazing. Thank you Saga. Reviewed on: 21st September 2021

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. Reviewed on: 21st September 2021

Best 3 year fixed deal

3 year fixed takes all the hassle out of having to do annual search to make sure you’re getting best deal Reviewed on: 12th September 2021

Completely reliable,professional and trustworthy

RAC the knights who drive the orange vans truly are the 4th emergency service soon by your side in your hour of need to get your car back on the road promptly and professionally Reviewed on: 3rd September 2021

Excellent value for money

Easy to get a quote easy to purchase, best value for money. Reviewed on: 3rd September 2021

Easy to deal with and a good price

Very friendly to speak to and I felt I had been listened to and looked after. I was happy to renew. Reviewed on: 3rd September 2021

it was all so easy

Very easy claim from start to finish, lots of contact. and very happy with result Reviewed on: 3rd September 2021

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