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Saga: Car insurance reviews

4.83
Based on 11,384 reviews, last reviewed 1st Oct 2026
170400% increase in 5 star reviews
in the past 90 days
1200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

A welcome saving Saga was £200 cheaper than my existing insurer for identical cover and much easier to deal with. Reviewed on: 1st October 2026
Chris B's avatar
Chris B

Latest lowest rating:

1

Absolutely terrible service. Absolutely terrible service. Team in South Africa try but aren't empowered or trained. Took over an hour to add a person to my policy, and took thre... Read more Reviewed on: 22nd September 2026
spencer d's avatar
spencer d

About this product

Saga offers three levels of car insurance for people over 50: Saga Plus, Saga Select and Saga Standard.

With Saga Plus, you can expect to pay the same price for two years if there are no changes. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Car Insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Car insurance reviews (11384)

fantastic

5
Saga where a very helpful company when I called to sort out my elderly fathers car insurance. Reviewed on: 5th November 2015

Competitive price for car insurance

5
I have just renewed my car insurance with Saga for the second year. They are the only Company that didn't put up the price when they sent me my Renewal Notice (unlike others I've used in the past). I think a lot of these Companies rely on the "can't be bothered to change - so will renew with them again" attitude. The price of £146 for fully comprehensive was the best price for me. I did put my details in a Price Comparison site just to see what was on offer, but Saga came out the best price for the extras it offers i.e. courtesy car etc. They have a UK based call centre - they answer very quickly and you are not passed from one person to another. I would definitely recommend Saga for motor insurance. I would like to add a foot note - last week someone backed into my car whilst it was parked outside my house. The service I got from Saga was excellent - they arranged for my car to be picked up for the damage to be repaired next day and also arranged another car for me with Enterprise Car Hire. This was all done within 24 hours of reporting it - I'm very impressed with the service. Reviewed on: 9th August 2015

Saga are a good company for car insurance.

5
I always renew my insurance premium with saga, they always beat my quote from any price comparison sites and the call centre staff are very polite and very helpful, any problems are dealt with straight away, a great company. Reviewed on: 26th March 2015

Saga has the very best customer service I have experience

5
I have had saga motor insurance for the last 10 years the customer service is second to none , on the occasions I have had to contact them they have dealt with my issue at the first point of contact and resolved them straight away . Could not recommend them highly enough. Reviewed on: 26th March 2015

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