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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9560 reviews)

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4.88

Based on 9,560 reviews, last reviewed 24th Apr 2026

33% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9560)

Phone calls always answered promptly and staff helpful.

Phone calls always answered promptly and staff helpful. Reviewed on: 25th September 2025

I was extremely impressed by the quote I received th...

I was extremely impressed by the quote I received the information I was given was very clear and easy to understand. I have absolute confidence I have selected the right car insurance company. Saga gets good reviews so I think I will be a regular saga user Reviewed on: 25th September 2025

Good systems and Customer Friendly

Good systems and Customer Friendly Reviewed on: 25th September 2025

Please don't change the staff

I have used Saga for many years. The main reason being is that they are very easy to contact and I can understand all the staff. They have always been very patient and helpful. Reviewed on: 25th September 2025

Very favourable insurance quote.

I contacted saga for a.quote for insuring a 20 year old Range Rover and the quote I received was very favourable. I recommended saga to a friend whose car insurance was due and they too were very pleased with the quote they received. Reviewed on: 25th September 2025

3 year deal for car insurance...

We have opted for the 3 year deal for car insurance that has worked very well. Reviewed on: 25th September 2025

great customer service

We have had experience of contacting Saga car insurance on a couple of occasions , Both times we were pleased with the efficiency and helpful advice we received. Reviewed on: 25th September 2025

Car insurance for the elderly were extremely competi...

Car insurance for the elderly were extremely competitive and provided good cover. Reviewed on: 25th September 2025

Help-tastic!

Always caring & helpful. Great to speak to a human & get the answers/help you need - when you need it! Reviewed on: 25th September 2025

Real people - not machines

You can speak with a person, and they are polite, helpful and work in your best interest. Renewal quotes are sensible and reward loyalty. Reviewed on: 25th September 2025

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