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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9563 reviews)

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4.83

Based on 9,563 reviews, last reviewed 19th Jul 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Well Recommended Good deal, and service. Reminder each year and competitively priced. Reviewed on: 19th July 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9563)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Beats every quote and now my wife is with you too.

Beats every quote and now my wife is with you too. She saved over £130 on her insurance. Reviewed on: 25th September 2025

Inclusive car Insurance

Most insurance companies would not even quote for my car as it is a certain make/model but Saga were more than helpful. Reviewed on: 25th September 2025

Recent claim

Recently I have had to make a claim for a no fault incident. My claim was quickly passed on to the underwriters who are now dealing with the incident Reviewed on: 25th September 2025

Best value for low mileage cars and the easy way to...

Best value for low mileage cars and the easy way to renew is excellent. Reviewed on: 25th September 2025

Great quotes for car insurance, great services

Great quotes for car insurance, great services Reviewed on: 25th September 2025

Customer service is very professional.

Customer service is very professional, they always answer any questions I have at a level I understand. Their MySaga website is very easy to use and I find their pricing very competitive Reviewed on: 25th September 2025

Great customer service and product

Great customer service and product Reviewed on: 25th September 2025

It a very straight forward process and my experience...

It a very straight forward process and my experience was vey pleasant Reviewed on: 25th September 2025

Customer services have always been very helpful espe...

Customer services have always been very helpful especially when choosing new policies, helping to explain all relevant information. Reviewed on: 25th September 2025

Like all car insurance extremely expensive.

Like all car insurance extremely expensive, but Saga is probably the best value overall. Reviewed on: 25th September 2025

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