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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9563 reviews)

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4.83

Based on 9,563 reviews, last reviewed 19th Jul 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Well Recommended Good deal, and service. Reminder each year and competitively priced. Reviewed on: 19th July 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9563)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Real human service, sensible pricing

Just really human service, (rare these days) prices that made sense, always available with handy advice and seem to want to take care of customers. Only downside is no commercial vehicle insurance, otherwise I’d probably have two policies instead of one. Reviewed on: 29th September 2025

3 year fixed price is a good deal for a quality insu...

3 year fixed price is a good deal for a quality insurance Reviewed on: 29th September 2025

Overall excellent service all around

Overall excellent service all around Reviewed on: 29th September 2025

Professional, Prompt and Priced Perfectly

my calls get answered promptly and all queries dealt with professionally and the staff have a wealth of knowledge, i am never put on hold whilst they find an answer. Even if transferred to a different department, it's done with speed. The price, the best i have received in my 37 years of driving! Reviewed on: 29th September 2025

I have been happy with Saga Car Insurance for 2 year...

I have been happy with Saga Car Insurance for 2 years now. I haven't had a need to claim. I find their pricing very competitive. Reviewed on: 29th September 2025

I have car Home and travel with Saga and have always...

I have car Home and travel with Saga and have always satisfied with any query. Reviewed on: 29th September 2025

Good customer service.

Went through the policy well and answered questions. Reviewed on: 29th September 2025

I go with the cheapest quote and as an old geezer SA...

I go with the cheapest quote and as an old geezer SAGA give me the best deal. I am as cheap as they are. Reviewed on: 29th September 2025

Extremely easy to set up car insurance with good add...

Extremely easy to set up car insurance with good additions for the cost Reviewed on: 29th September 2025

Talk to someone who knows.

You will find yourself talking to a real person, a real treat these days. Someone who is really pleasant, informative and knows what they are talking about. Can help no end by having an explanation for something you are wondering about. A real treat. Reviewed on: 29th September 2025

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