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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9557 reviews)

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4.88

Based on 9,557 reviews, last reviewed 18th Feb 2026

100% decrease in 5 star reviews

in the past 90 days

88% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

For my age group, best price. For my age group, best price and premiums are not artificially raised at renewal as they seems to be with many other companies. In my case actually lo... Read more Reviewed on: 18th February 2026

Latest lowest rating:

1

Very poor experience with SAGA. Very poor experience with SAGA. Obtained an insurance quote online which states that it will expire in 7 days. I go back online to the dashboard to ta... Read more Reviewed on: 16th February 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Saga Car insurance reviews (9557)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Good customer service.

Went through the policy well and answered questions. Reviewed on: 29th September 2025

I go with the cheapest quote and as an old geezer SA...

I go with the cheapest quote and as an old geezer SAGA give me the best deal. I am as cheap as they are. Reviewed on: 29th September 2025

Extremely easy to set up car insurance with good add...

Extremely easy to set up car insurance with good additions for the cost Reviewed on: 29th September 2025

Talk to someone who knows.

You will find yourself talking to a real person, a real treat these days. Someone who is really pleasant, informative and knows what they are talking about. Can help no end by having an explanation for something you are wondering about. A real treat. Reviewed on: 29th September 2025

Every year shop around, Saga always wins

Every year I shop around, but every year I choose Saga car insurance. Reviewed on: 29th September 2025

Good customer service and support via telephone and...

Good customer service and support via telephone and email. Reviewed on: 29th September 2025

Simple and efficient customer service

Saga are easy to contact and the advisors are knowledgeable and helpful. Reviewed on: 29th September 2025

Excellent customer service

Excellent customer service, They really went the extra mile to setup my policy. Reviewed on: 29th September 2025

I am always able to speak to a person.

I am always able to speak to a person about my queries Reviewed on: 29th September 2025

Good service and also value for money .

Good service and also value for money . Reviewed on: 29th September 2025

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