Write a review

Newsletter

Go to business site

Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9563 reviews)

View other Saga products

4.83

Based on 9,563 reviews, last reviewed 19th Jul 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Well Recommended Good deal, and service. Reminder each year and competitively priced. Reviewed on: 19th July 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

Read all reviews See your review

About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9563)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Very helpful and respectful had a few problems in m...

Very helpful and respectful had a few problems in my private life and saga helped me out Reviewed on: 28th September 2025

Good Communication

Good communication being able to speak with a real person. Reviewed on: 28th September 2025

Very helpful on the phone and easy to deal with.

Very helpful on the phone and easy to deal with. Reviewed on: 28th September 2025

direct and helpful.

direct and helpful. The person was also polite to me on the phone Reviewed on: 28th September 2025

Good insurance and price

Very good, reasonable price, easy to book. Reviewed on: 28th September 2025

Worth the effort

Happy with ease of getting quote and price of said. Phone contact pleasant and friendly. Overall worth the effort Reviewed on: 28th September 2025

The people answering the phone were very helpful.

The people answering the phone were very helpful. I could understand them Reviewed on: 28th September 2025

I insure my car with Saga.

I insure my car with Saga. I’ve been with Saga for sometime, hassle~free insurance. If I find my premium too high I speak to someone to renegotiate as like to be a loyal customer. Reviewed on: 28th September 2025

Steady prices - used a number of years

Steady prices - used a number of years Reviewed on: 28th September 2025

Service of a high standard.

Same level of cover as my previous provider and significantly cheaper. Straightforward to arrange, hassle free. Reviewed on: 28th September 2025

Do you have a different Saga product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Car insurance (discontinued)
from 4 Young Drivers (inactive company) 3.96 from 20 reviews
Caravan Insurance
from AA 4.08 from 2 reviews
Motorbike insurance (discontinued)
from Rampdale (inactive company) 3.95 from 1 reviews

Want to see more from Saga?

Health insurance
from Saga 4.81 from 772 reviews
Travel insurance
from Saga 4.74 from 1082 reviews
Breakdown cover
from Saga 4.54 from 63 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub