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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9563 reviews)

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4.83

Based on 9,563 reviews, last reviewed 19th Jul 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Well Recommended Good deal, and service. Reminder each year and competitively priced. Reviewed on: 19th July 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9563)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

A company who beilieve in giving good customer service

Always very helpful on the phone, they send reminders that the insurance is due a month before hand with details of new price, which has been kept low for some years now, a week in advance, Reviewed on: 14th August 2025

efficient, great cover and even better price.

efficient, great cover and even better price. Reviewed on: 14th August 2025

It was very easy to set up and deal with Saga

It was very easy to set up the first year, and straightforward to renew too.Unlike some providors the praice was not hiked up to a loyal customer as many companies do hike the premiums Reviewed on: 14th August 2025

Excellent customer service knowledgable representati...

Excellent customer service knowledgable representatives that actually felt like they were working for you Reviewed on: 14th August 2025

Great deal and 3 yr guarantee not to increase my pre...

Great deal and 3 yr guarantee not to increase my premium. Reviewed on: 14th August 2025

Great price and no pesky follow up calls , just affo...

Great price and no pesky follow up calls , just affordable car insurance. Reviewed on: 14th August 2025

Fantastic service and great value car insurance foun...

Fantastic service and great value car insurance found the prefect policy with everything included at a fantastic price recommended to all my family and friends Reviewed on: 14th August 2025

Just very helpful staff and very friendly.

Just very helpful staff and very friendly. They deal with any issues efficiently and fairly. Reviewed on: 14th August 2025

Quality in a click.

Great service. Great price. Quality in a click. Reviewed on: 14th August 2025

Very good value for money

Saved £80 from last year with another supplier. Very easy to use web page. Pay monthly so spread the cost. Reviewed on: 14th August 2025

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