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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9563 reviews)

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4.83

Based on 9,563 reviews, last reviewed 19th Jul 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Well Recommended Good deal, and service. Reminder each year and competitively priced. Reviewed on: 19th July 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9563)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Like the fact that the premium is fixed for three ye...

Like the fact that the premium is fixed for three years!! Reviewed on: 14th August 2025

Very polite, courteous and knowledgeable on the phon...

Very polite, courteous and knowledgeable on the phone, with the price of car insurance Saga are very competitive, have been a customer for many years and for many years to come Reviewed on: 14th August 2025

Good long term providers

Held my car insurance with Saga for a number of years . Good service with polite and professional agents. Pricing is reasonable and not had to change providers every year as with other insurers Reviewed on: 14th August 2025

Very helpful and cost effective.

Very helpful and cost effective. Easy to deal with. Everything I would have asked for. Reviewed on: 14th August 2025

Car insurance made easy

Easy and efficient way to insure my car Reviewed on: 14th August 2025

Very professional and helpful.

Very professional and helpful. Explained everything to me and made sure I understood what my policy covered. Reviewed on: 14th August 2025

Saga was cheaper for car insurance

Saga insurance was cheaper for comparable car insurance than the company I had been a loyal customer of..... It was very easy to manoeuvre online service,and I received my paper copy speedily. I am enjoying being sent information about the other services that Saga provides and am considering using some of thes in the future Reviewed on: 14th August 2025

Cheapest Quote

It was good value after having an accident and my car was a write of.f. So this quote was cheapest. Reviewed on: 14th August 2025

Online research was best choice for SAGA car insurance.

After considerable looking online for the most comprehensive car insurance and the most reasonably priced I chose SAGA over my previous long term company, who had hyped up the premium so much. I have had holiday dealings with SAGA who have always been reliable and helpful, so that also persuaded my choice. Reviewed on: 14th August 2025

Good customer service

Good customer service very happy have not made a claim for years but feel quite happy if I had to make a claim i would be very confident they would sort me out quickly Reviewed on: 14th August 2025

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