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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9563 reviews)

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4.83

Based on 9,563 reviews, last reviewed 19th Jul 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Well Recommended Good deal, and service. Reminder each year and competitively priced. Reviewed on: 19th July 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9563)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Fair Trade

Being able to insure my car on a fixed price for three years Reviewed on: 27th September 2025

Great Saga

very friendly in comunication and good value for moneygreat Reviewed on: 27th September 2025

Worthy Company for the elderly

We both have our Cars insured with Saga and they are extremely good cover along with being reasonably priced for our age. Reviewed on: 27th September 2025

Motor Insurance/breakdown service

Saga insurance services always contact me in good time before my motor insurance is due for renewal, which gives me time to check if I am getting a reasonable deal and on the whole I do think I am getting a good service from Saga. Reviewed on: 27th September 2025

Saga has great customer service

Quick and easy Tod deal with.Real customer service. Reviewed on: 27th September 2025

Simple & trusted

Simple & trusted, switched a few years ago, competitive, not the cheapest but valued. Reviewed on: 27th September 2025

Excellent price for excellent cover

Excellent price for excellent cover beat all competition Reviewed on: 27th September 2025

Vehicle change over

Dealt with my vehicle change excellently and professionally Reviewed on: 27th September 2025

Very competitive quote.

Very competitive quote. Great cover for the price. Easy and straightforward to do online. Reviewed on: 27th September 2025

staff always helpful and informative and friendly/re...

staff always helpful and informative and friendly/relaxed on phone. excellent service. always competitive policies. Reviewed on: 27th September 2025

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