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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9558 reviews)

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4.88

Based on 9,558 reviews, last reviewed 24th Mar 2026

92% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car Insurance Claims Excess Made Clear Car insurance clearly set out policy contents and benefits. For example policy maybe more expensive than other providers though accidents claims exces... Read more Reviewed on: 24th March 2026

Latest lowest rating:

1

Very poor experience with SAGA. Very poor experience with SAGA. Obtained an insurance quote online which states that it will expire in 7 days. I go back online to the dashboard to ta... Read more Reviewed on: 16th February 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9558)

easy to deal with

easy telephone process. Knowledgeable customer service. Reviewed on: 12th September 2020

all the staff very helpful and polite

sorted out all I wanted to know thank you. Reviewed on: 12th September 2020

Amazing

A wonderful service from a very friendly lady when having volunteered as a “home carer” due to Covid I was helped to ensure I was insured correctly for visiting my clients. Reviewed on: 12th September 2020

I had the bad luck to have two accidents within a two year period. Both times, Saga and all staff/representatives were unfailingly helpful and reassuring.

The second accident was the more serious. I emerged from a side road (though I would cite mitigating circumstances!) and collided with a car approaching at speed in the bus lane. Neither driver was injured but my car was deemed a write off. The person I spoke to at Saga could not have been kinder or more helpful and talked me through the procedure to be followed. The pick up truck arrived fairly quickly and the driver was polite and helped me get a taxi home. Afterwards, the staff at Sage were helpful and explained everything clearly. Reviewed on: 12th September 2020

Safe, Secure, Supportive

We have two types of insurance through Saga which makes us feel safe, secure and supported Reviewed on: 12th September 2020

Pronto!

After little use during lockdown, my car refused to start - I assumed flat battery. I called the breakdown service and was told the mechanic would arrive in one hour's time. Three minutes later he called to say he was on his way and arrived less than five minutes later. Amazing service. The new battery still works. Reviewed on: 12th September 2020

Good value

Much cheaper than my old insurance and more benefits Reviewed on: 12th September 2020

Saga- best for Seniors

I have been with Saga Health Insurance for over 4 years and on my 5th year. very satisfied. Have taken out Car Insurance as well in July 2020 Reviewed on: 12th September 2020

Very good service

Very helpful and clear precise information on the call services Reviewed on: 12th September 2020

Great

Great value - easy to set up - no nonsense Reviewed on: 12th September 2020

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