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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.91 (3650 reviews)

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4.91

Based on 3,650 reviews, last reviewed 26th Jun 2026

43% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

All good in Edinburgh as always, served by Kaia today. All good in Edinburgh as always, served by Kaia today. Reviewed on: 26th June 2026

Verified source

Latest lowest rating:

1

Edinburgh event I really enjoyed today’s event in Edinburgh . It was well organised and good to hear about inheritance tax and planning ahead for later life it’s def... Read more Reviewed on: 14th May 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3650)

Unexpected account statement .

I received a statement for an account I had completely forgotten and phoned to query the authenticity of the account. I was very delighted and surprised to learn of the sum of money it contained. My call was answered very quickly and it is great to talk to a human being when most other businesses use chatbox etc. I was also advised of my options for savings. Thanks so much. Reviewed on: 7th August 2025

Very good, answered all my queries

Very good, answered all my queries Reviewed on: 5th August 2025

Excellent call with Sophie, great service and very h...

Excellent call with Sophie, great service and very helpful indeed - even knew who Speedy Gonzalez was! Reviewed on: 4th August 2025

Kath was most helpful in answering my query and foll...

Kath was most helpful in answering my query and followed up my request Reviewed on: 2nd August 2025

Difficulty logging in.

Difficulty logging in. Kath Brown very helpful. Reviewed on: 31st July 2025

Very very good

Everyone I have dealt with in Scottish Building Society are friendly, helpful and knowledgeable of the companies product. Reviewed on: 31st July 2025

Good personal service

Excellent experience. Interest rates could be more competitive. Reviewed on: 31st July 2025

Very good service

The staff are always very friendly, helpful and efficient. The interest rates are good. Reviewed on: 31st July 2025

Polite and professional

Very helpful and polite and knowledgeable. Reviewed on: 31st July 2025

Excellent customer service

Very courteous and comprehensive service. Knowledgeable and friendly staff. Reviewed on: 31st July 2025

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