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Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.90
Based on 3,198 reviews, last reviewed 10th Mar 2026
34% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent rates for saving Need to make an appointment and have necessary identification so takes a while to set up. Excellent rates for savings. Friendly staff. Reviewed on: 10th March 2026
Verified source

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
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JENVY
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3199)

In branch service review

5
Great services. Only suggestion is to have counting machines for withdrawals. Reviewed on: 21st March 2025

Very good indeed

5
Excellent and helpful experience. Reviewed on: 21st March 2025

Professional, courteous, knowledgeable

5
Another highly professional and extremely helpful conversation regarding my reinvestment of a maturing ISA. Staff first class, treated as a valued customer. Reviewed on: 21st March 2025

Queue free, helpful, friendly

5
No queues. 30 minute queue at RBS but no waiting in SBS. Reviewed on: 21st March 2025

Friendly honest value

5
As always, good advice given and friendly, helpful service. I really appreciate a face-to-face facility. Nothing ever seems to be too much trouble for staff in this branch. Only improvement would be to have an office closer, we have to travel 90 mins to reach one. Reviewed on: 19th March 2025

Friendly, efficient, fast

5
Telephone answered quickly and staff were knowledgeable and helpful, and all forms were sent by email that same day. Reviewed on: 19th March 2025

Awesome and friendly

5
The girls are so nice and friendly, always make you feel comfortable. Makes it so easy face-to-face and be able to speak with someone. Please don't change. Reviewed on: 19th March 2025

In branch service review

5
Like - in-branch privacy, tables and seating available, proper view of paperwork, local branch convenience. Not liked: internet banking for savings accounts. Reviewed on: 18th March 2025

Helpful, tidy, efficient

5
Always helpful and friendly, pointing out options without being pushy. Being in town obviously is the priority. Reviewed on: 18th March 2025

Reliable, accessible, informative

5
I appreciated the ability to open a cash ISA by post. Reviewed on: 18th March 2025

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