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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.9 (3199 reviews)

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4.90

Based on 3,199 reviews, last reviewed 10th Mar 2026

34% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Outstanding service Outstanding service - Natalie was very helpful and professional Reviewed on: 10th March 2026

Verified source

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3199)

Trustworthy, reliable, friendly

The personal touch builds confidence and trust. Reviewed on: 18th March 2025

Local, helpful, value

Lovely to have a local branch with friendly staff. Reviewed on: 18th March 2025

Genuine, honest, trustworthy

Your prompt answering of the phone is very refreshing and shows you truly care about customers. Reviewed on: 17th March 2025

Excellent bank service

Excellent service at the Aberdeen branch. Reviewed on: 17th March 2025

Great local service

Local branch. Great staff and service. Reviewed on: 13th March 2025

Straightforward

Very helpful and straightforward experience today. Reviewed on: 13th March 2025

Professional, helpful, secure

The most important benefit is face-to-face contact with the staff at the most local relationship centre. The ability to be able to communicate by post is also vallued. Customers are treeated as valued. Loyalty is rewarded. Opening times are very reasonable. I cannot think of any improvement. Reviewed on: 13th March 2025

Excellent all round

Friendly efficient service - cannot think of any improvements. Reviewed on: 13th March 2025

Informative, friendly, professional

I liked the fact that there was an actual building and not at all online. Information was easy to understand. No complaints. Reviewed on: 13th March 2025

Efficient, welcoming, knowledgeable

Good savings products. Branch to go into. Helpful, friendly staff. Reviewed on: 13th March 2025

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