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Scottish Building Society: Savings reviews

4.90
Based on 3,199 reviews, last reviewed 10th Mar 2026
34% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Outstanding service Outstanding service - Natalie was very helpful and professional Reviewed on: 10th March 2026
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Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
JENVY's avatar
JENVY

About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3199)

In branch service review

4
It was all done through post, no contact with a member of staff, pretty straightforward. Reviewed on: 13th March 2025

Convenient, helpful, pleasant

5
Convenient having the branch in Troon. Staff are always very helpful. Reviewed on: 13th March 2025

Professional, knowledgeable, friendly

5
Renewed my matured savings at the branch and it was easy with no time waiting. Reviewed on: 13th March 2025

Simply the best

5
Every aspect of service received and your branch personnel were outstanding. Reviewed on: 13th March 2025

Very good

4
Handy office location. Scottish brand is good. Reviewed on: 13th March 2025

Convenient, helpful, friendly

5
The best thing is to be able to carry out my transactions face-to-face and be able to talk to helpful and friendly staff. The only thing that could be improved in my view would be to have longer opening hours. Reviewed on: 13th March 2025

Open and friendly

5
Friendly from the start and easy to work with. Opened an account quickly without problems. Reviewed on: 13th March 2025

In branch service review

5
Very efficient and friendly. Rates of interest good. Reviewed on: 13th March 2025

Friendly, helpful, positive

5
Friendly helpful staff and my issues were solved easily. Reviewed on: 13th March 2025

Good, great, easy

5
Great, no stress, easy experience. Reviewed on: 13th March 2025

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