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Scottish Building Society: Savings reviews

4.91
Based on 3,966 reviews, last reviewed 19th Aug 2026
30% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

They turned 16 this week When my daughters turned 16 this week, I wanted to transfer ownership of there Scottish Building Society Accounts, which was set up by my late mother,... Read more Reviewed on: 19th August 2026
Andrew Thom's avatar
Andrew Thom

Latest lowest rating:

1

Edinburgh event I really enjoyed today’s event in Edinburgh . It was well organised and good to hear about inheritance tax and planning ahead for later life it’s def... Read more Reviewed on: 14th May 2026
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3969)

Dated but Secure

5
Old school frinedly customer service. While your processes may be a little dated(e.g. Sending paper forms) I have no problem with that. Reviewed on: 26th September 2025

Awesome! People frinedly!

5
Ethical, Ecological. Absolutley delightful visiting the store. Excellent customer service. Reviewed on: 26th September 2025

Welcome, Warm, Pair

5
Lovely staff, everything well explained. Only rate for savings could be improved please. Reviewed on: 26th September 2025

Helpful and polite

5
You are always very helpful and polite. Reviewed on: 26th September 2025

Good, Easy, Efficient

5
Staff were very helpful and accomdating and explained everything too me. Reviewed on: 26th September 2025

Very Good

5
Very convenient branch to get into everyone in there is very pleasnt, helpful and knowledgeable. I am disabled and its easy and accessible for me. Its also excellent that I have a branch near me that I can go to speak to someone face to face. Reviewed on: 26th September 2025

Helpful, Frinedly, Local

5
Very satisfied and its local, I like the fact you can do transitions by post. A good return on my savings. Reviewed on: 26th September 2025

Personal, Friendly, helpful

5
Personal, Friendly, Helpful Thankfally no pressure to use internet. Reviewed on: 26th September 2025

Friendly, Accessible, Familiar

5
I like branches on the high street, fact the staff know me, I can call my branch and speak with a member of staff. No centralised call centres the fact it is a Scottish BS. Could improve interest rates as interest levels not keeping pace with inflation. Reviewed on: 26th September 2025

Very good service.

5
I like that you can walk in and speak to someone, Just wish there was more branches near me. Reviewed on: 26th September 2025

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