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Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.91
Based on 3,651 reviews, last reviewed 28th Jun 2026
40% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Got my welcome pack as promised. Got my welcome pack as promised. Great service from the Edinburgh gang Reviewed on: 28th June 2026
Verified source

Latest lowest rating:

1

Edinburgh event I really enjoyed today’s event in Edinburgh . It was well organised and good to hear about inheritance tax and planning ahead for later life it’s def... Read more Reviewed on: 14th May 2026
Verified source
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3651)

Efficient, straightforward, reliable

5
The rates are good and there are not too many products which can be confusing. The products are easy to understand. Maturity options are straightforward and instructions are carried out without delay. Communication is good. My only complaint is that your office in Frederick Street is far too hot!. Reviewed on: 1st July 2025

Excellent

5
Thank you for your service - efficient as always. Reviewed on: 1st July 2025

Efficient, informative, competent

5
Postal application to transfer funds to new account - sufficient time given to consider options. First class return envelope provided (helps reduce postal delays. Updated passcards provided on matuurity - thank you for the efficient service. Reviewed on: 1st July 2025

In branch service review

5
Excellent, efficient, friendly service team in the Galashiels office. I have sad a Scottish BS account for about 10 years - I have on every occasion found the staff and service excellent. My recent dealing are based on those service experiences and not the interest rate, and the ability to speak with someone promptly is the reason I left where I was and moved my funds to SBS. Reviewed on: 1st July 2025

Excellent

5
Friendly and informative staff very helpful. Open a Branch in Dundee. Reviewed on: 27th June 2025

In branch service review

5
I sometimes struggle to understand saving and Kaia was very patient with me. Reviewed on: 27th June 2025

Good, Branch, Location

5
Better than the daily road location. Reviewed on: 27th June 2025

Thorough, Knowledgeable, Professional

5
I was very grateful to the branch staff to talk me though everything. Reviewed on: 27th June 2025

Very good, but this question is repetitive.

5
Answer phone promptly, Excellent service, Provide not online access to account. Good that you'll see client without an appointment. Reviewed on: 27th June 2025

Friendly, Accurate, Service

5
Staff there are friendly and well informed. Rates are competitive. Cant think of any improvements. Reviewed on: 27th June 2025

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