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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.91 (3421 reviews)

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4.91

Based on 3,420 reviews, last reviewed 29th Apr 2026

71% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

June Mitchell dealt with my problem quickly, efficie... June Mitchell dealt with my problem quickly, efficiently and with a pleasant manner. My telephone call was answered promptly and June introduced herse... Read more Reviewed on: 29th April 2026

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3421)

Friendly Society

Friendly ness of staff continue what doing. Reviewed on: 11th April 2025

Very Professional company.

Very helpful and polite Had to travel hour and half on bus to go to nearest branch. Reviewed on: 11th April 2025

It is excellent

Its local to me and I can talk with an advisor face to face. Reviewed on: 11th April 2025

Efficient, friendly and helpful.

I have had accounts with SBS for serval years now I am always impressed by the friendliness of the staff and they are very helpful instead of bring pushy. I prefer SBS and I can talk to a human face to face, they are a mutual and they are Scottish. Thank you for keeping your branch in inverness open. Reviewed on: 11th April 2025

A Hassle-free experience

SBS are continuing to use passbooks & Loriane are very efficient. Reviewed on: 11th April 2025

Reliable, Trustworthy

Attended a group meeting in your Glasgow office - awareness of Fraudsters / Scammers "tricking" Members into releasing monies from their saving. Most interesting to all. Reviewed on: 11th April 2025

Very Good society

Very good service, made a phone call to get things done easy to deal with. Reviewed on: 11th April 2025

Friendly, Efficient

Helpful, friendly staff. A Scottish Building, Society. Reviewed on: 11th April 2025

Responds to enquires

Clients name has been mis recorded and used. And has concerns about end of life transfer. Reviewed on: 11th April 2025

Helpful, understanding, Professional

The staff were very friendly and welcoming. Everything was also explained very clearly. Reviewed on: 11th April 2025

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