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Scottish Building Society: Savings reviews

4.91
Based on 3,420 reviews, last reviewed 29th Apr 2026
71% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

June Mitchell dealt with my problem quickly, efficie... June Mitchell dealt with my problem quickly, efficiently and with a pleasant manner. My telephone call was answered promptly and June introduced herse... Read more Reviewed on: 29th April 2026
Margaret D's avatar
Margaret D

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
JENVY's avatar
JENVY

About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3421)

Friendly, Approachable, Professional

5
Professional, No gimmicks. Local walk in branches, served by real people. Reviewed on: 11th April 2025

Local. Personal, Service

4
Accessible branch Passbooks Issues. Reviewed on: 11th April 2025

Friendly Polite Service.

5
I like being able to come into the branch and doing my business on a face to face basis. Staff all excellent polite and business like. Thank you. Reviewed on: 11th April 2025

In branch service review

5
I like the fact I can be in branch and speak directly with a staff member. Reviewed on: 11th April 2025

Friendly, Efficient, Understandable

5
Lovely staff, very efficient service. Reviewed on: 4th April 2025

Excellent; Friendly; Accessible

4
I like branches on the high street; accessibility; staff know me; I can call a branch and staff know my voice/know me; that this is a Scottish building society. Maybe bit longer opening and a bit more interest?. Reviewed on: 4th April 2025

Friendly, helpful, knowledgeable

5
Excellent service all round. Nothing needs to be improved. Reviewed on: 4th April 2025

Friendly, Competent, Dependable

5
If you value your older generation clients, you will want to retain a branch office in the Borden. Reviewed on: 4th April 2025

Scottish Excellent Rates

5
Easy to open and view online. Would like to be able to complete online rather than filling more paperwork for renewing accounts. Reviewed on: 4th April 2025

Efficient, Helpful, Caring

5
Very quick, helpful and efficient service I always prefer talking to someone in person and staff in this branch are always so helpful. Thank you!. Reviewed on: 4th April 2025

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