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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.91 (3652 reviews)

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4.91

Based on 3,651 reviews, last reviewed 28th Jun 2026

40% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Got my welcome pack as promised. Got my welcome pack as promised. Great service from the Edinburgh gang Reviewed on: 28th June 2026

Verified source

Latest lowest rating:

1

Edinburgh event I really enjoyed today’s event in Edinburgh . It was well organised and good to hear about inheritance tax and planning ahead for later life it’s def... Read more Reviewed on: 14th May 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3652)

Friendly, Easy, Efficient

Easy to communicate. Shirley was very friendly. Reviewed on: 27th June 2025

Friendly, Very helpful

No branch or agency in Wick. Was given forms, details in inverness by helpful staff. Reviewed on: 27th June 2025

Quick, Efficient, Friendly

Natalie was quick and very efficient. Reviewed on: 27th June 2025

Shirley was Excellent

Lack of local branches or agents. Extreme lack of correspondence about savings account and no yearly updates on balance and interest. Reviewed on: 27th June 2025

Good, Old Fashioned, Service

Good experience, prefer this to online application. Reviewed on: 27th June 2025

Easy to understand

Enjoying the fact I can get a face to face appointments with the options of viewing online! I like to discuss my finances not just risk it online. Reviewed on: 27th June 2025

Very Good service

Like handiness of branch and face to face service. Reviewed on: 27th June 2025

What we want

On both our visits we were served by very nice staff who were polite and very helpful. Reviewed on: 27th June 2025

A good friend

Attended to quickly, Questions answered, Transactions completed - all in an efficient friendly. Reviewed on: 27th June 2025

Larger Premises, Required

Improvement required in the Queen St branch. The branch is crampet and there is no privacy whatsoever. When talking to staff about your account when others are sitting waiting to be seen. Reviewed on: 27th June 2025

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