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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.91 (3428 reviews)

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4.91

Based on 3,421 reviews, last reviewed 29th Apr 2026

79% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Efficient and friendly We had to contact Scottish Building Society by post and we got a reply from them along with what we had requested really quickly and efficiently from ... Read more Reviewed on: 29th April 2026

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3428)

Friendly, helpful, efficient

Prompt friendly service. When asked to post information it is done immediately. Don't hurry elderly people!. Reviewed on: 25th March 2025

Efficient, helpful, clear

Always answer phone promptly and offer clear and concise information. Reviewed on: 25th March 2025

Sets standards for others

Good customer relationship. Knowledgeable and helpful staff. Reviewed on: 24th March 2025

Friendly, approachable, knowledgeable

My experience, everytime I go there has been exceptional and I am always made to feel extremely welcome. Always happy to help if I have anything I may want to ask or discuss about. It is always a pleasure to go there, always a warm welcome when I arrive. Reviewed on: 24th March 2025

Knowledgeable, professional staff/society

I enjoy being greeted with a smile and can take a seat to conduct my business!. Reviewed on: 24th March 2025

Friendly, approachable, professional

Always informative, friendly and professional. Reviewed on: 21st March 2025

Dependable, friendly, Scottish

I enjoy banking here. Relaxed experience. Friendly and knowledgeable staff. Reviewed on: 21st March 2025

Fair, friendly, welcoming

Very good information from friendly staff. Reviewed on: 21st March 2025

In branch service review

I would like Scottish Building Society to try and have an app for flexible transactions for the customers. Reviewed on: 21st March 2025

Good friendly people

Great service, great people, could not be happier. Reviewed on: 21st March 2025

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