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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.9 (3199 reviews)

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4.90

Based on 3,199 reviews, last reviewed 10th Mar 2026

34% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Outstanding service Outstanding service - Natalie was very helpful and professional Reviewed on: 10th March 2026

Verified source

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3199)

Welcome, helpful, professional

Mudassar was extremely professional and helpful in helping me to organise my savings. Reviewed on: 21st January 2025

Pleasant, professional, helpful

Staff very pleasant and helpful. Reviewed on: 21st January 2025

Professional, friendly, reliable

Everything was dealt with professionally and the staff were very friendly. Reviewed on: 21st January 2025

Friendly, professional, local

I particularly like going into an office and speaking to someone you can build up a relationship with. It makes a huge contribution to my remaining with the SBS. Reviewed on: 16th January 2025

Homely

I like your clear and concise information sheets both postal and online regarding interest rates and investment options without and overload of information. Reviewed on: 16th January 2025

Efficient, helpful, loyal

The loyalty saver account is an excellent product. Able to pay-in as and when, great interest rate, limited withdrawals suits me. Loraine in Glasgow who I have dealt with for years is very knowledgeable and provides a very personal service for customers which is greatly appreciated. Reviewed on: 16th January 2025

Efficient, helpful

Local, competent, friendly, knowledgeable. Reviewed on: 15th January 2025

Friendly, helpful, knowledgeable

I visited Troon branch - usually go to Glasgow, Lauren who served me was very helpful, friendly and knowledgeable. Saver 4 Savings account is excellent, good interest rate. Reviewed on: 15th January 2025

Friendly, fast, efficient

My nearest branch is 45 miles away, but I can rely on fast efficient service by conducting my business by telephone. Reviewed on: 15th January 2025

Helpful, competitive, caring

The customer service advisors are knowledgeable and friendly, kept me informed about my ISA transfer. Wonder if more could be done online to save having to post letters. Overall very pleased with your kindly service. Reviewed on: 15th January 2025

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