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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.91 (3978 reviews)

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4.91

Based on 3,975 reviews, last reviewed 20th Aug 2026

30% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

I have called up today as I had issues getting on line. I have called up today as I had issues getting on line...there was some technical issues but was assured a call back with in 2 hours to have it resolv... Read more Reviewed on: 20th August 2026

Verified source

Latest lowest rating:

1

Edinburgh event I really enjoyed today’s event in Edinburgh . It was well organised and good to hear about inheritance tax and planning ahead for later life it’s def... Read more Reviewed on: 14th May 2026

Verified source

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3978)

Extremely Helpful

Personal service is key and member of staff helpful and approachable - something I find on each visit. Reviewed on: 29th August 2025

Good Solid Faultless

Nice friendly attention, bigger premises. Reviewed on: 29th August 2025

Family, Friendly and Helpful

Good experience every time, staff friendly and helpful. Reviewed on: 29th August 2025

Excellent, Efficient, Friendly

Professional, efficient and friendly. Reviewed on: 29th August 2025

Efficient and Friendly

Very smooth - No obvious need for improvement. Reviewed on: 29th August 2025

Excellent customer service

Excellent customer service, I really appreciated the reminder call about the options available for my funds in a bond which had matured. Audrey was polite and helpful, providing clear guidance on next steps. Reviewed on: 28th August 2025

Excellent service

I have used telephone service on numerous occasions and always feel informed and supported with any questions. Highly recommend SBS for service and staff for customer service. Reviewed on: 27th August 2025

SBS support makes Managing finances straightforward.

Managing finances is not always straightforward. A mix of ISAs, Bonds, and savings accounts can lead to a little confusion in terms of what can be opened, transferred and managed in any particular time window. The customer services support not only oils the machinery and process to meet customer needs, but on a personal level made the interaction a pleasure. Reviewed on: 26th August 2025

Excellent and thoughtful service.

Branch Manager ( Troon ) couldn't have been more considerate and kind. Very thorough with her information and very kind. Their opening hours are very limited, but she continued serving me until our transaction was completed. Thank you very much Reviewed on: 26th August 2025

Great customer service.

Unusually for a financial instution the Scottish Building Society words its recent letter and opening recorded message on the phone in welcoming terms. Its customer service is excellent in my experience. Joan today on the phone was very helpful. Reviewed on: 26th August 2025

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