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Scottish Building Society: Savings reviews

4.91
Based on 3,652 reviews, last reviewed 29th Jun 2026
38% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

Inadvertently paid too much money into my regular sa... Inadvertently paid too much money into my regular savings account but Katie sorted it all quickly. Reviewed on: 29th June 2026
Stuart's avatar
Stuart

Latest lowest rating:

1

Edinburgh event I really enjoyed today’s event in Edinburgh . It was well organised and good to hear about inheritance tax and planning ahead for later life it’s def... Read more Reviewed on: 14th May 2026
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3652)

In branch service review

5
Everyone I have met with at the SBS in Galashiels has been very helpful and friendly. One of them even helped me when the branch should have been closed. Reviewed on: 9th May 2025

Pleasant staff to speak to

5
Office moved, hope this one remains open. Reviewed on: 9th May 2025

Friendly, Helpful, Advice

5
At my age I like to go to branch. Less than 10 mins by car, Easy parking . Reviewed on: 9th May 2025

Friendly, Personal, Service

5
Friendly knowledgeable and courteous staff, able to speak with real people, face to face, Please keep local branches open. Reviewed on: 9th May 2025

Knowledgeable, Accessible

5
Always friendly and always available for face to face communication. Reviewed on: 9th May 2025

Friendly, Welcoming, Helpful

5
Friendly staff, Competitive products, Convenient branch. Reviewed on: 9th May 2025

Local, Friendly, Helpful

5
Very Efficient. Nice to do face to face. Reviewed on: 9th May 2025

Friendly Accessible, Efficient.

5
Good personal service from knowledgeable member of staff, who was able to answer all our questions. Welcoming and friendly. Reviewed on: 9th May 2025

Efficient, Friendly, Helpful

5
Friendly and very helpful staff. Had an appointment and staff were waiting for me. All went to plan. Delighted with the excellent service. Reviewed on: 9th May 2025

Helpful, informative, Friendly

5
Very helpful sorting out my maturity give very good information. Reviewed on: 9th May 2025

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