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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.91 (3456 reviews)

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4.91

Based on 3,428 reviews, last reviewed 30th Apr 2026

83% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Service in gala is always really good. Service in gala is always really good..don't use online dont have a computer , much prefer to see the Lorraine in gala she's very helpful Reviewed on: 30th April 2026

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Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3456)

Excellent bank service

Excellent service at the Aberdeen branch. Reviewed on: 17th March 2025

Great local service

Local branch. Great staff and service. Reviewed on: 13th March 2025

Straightforward

Very helpful and straightforward experience today. Reviewed on: 13th March 2025

Professional, helpful, secure

The most important benefit is face-to-face contact with the staff at the most local relationship centre. The ability to be able to communicate by post is also vallued. Customers are treeated as valued. Loyalty is rewarded. Opening times are very reasonable. I cannot think of any improvement. Reviewed on: 13th March 2025

Excellent all round

Friendly efficient service - cannot think of any improvements. Reviewed on: 13th March 2025

Informative, friendly, professional

I liked the fact that there was an actual building and not at all online. Information was easy to understand. No complaints. Reviewed on: 13th March 2025

Efficient, welcoming, knowledgeable

Good savings products. Branch to go into. Helpful, friendly staff. Reviewed on: 13th March 2025

In branch service review

It was all done through post, no contact with a member of staff, pretty straightforward. Reviewed on: 13th March 2025

Convenient, helpful, pleasant

Convenient having the branch in Troon. Staff are always very helpful. Reviewed on: 13th March 2025

Professional, knowledgeable, friendly

Renewed my matured savings at the branch and it was easy with no time waiting. Reviewed on: 13th March 2025

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