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Scottish Building Society: Savings reviews

4.90
Based on 3,209 reviews, last reviewed 14th Mar 2026
23% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Met Audrey today at the Galashiels branch. Met Audrey today at the Galashiels branch. So helpful with my queries. Could not gave has a better expetience. Reviewed on: 14th March 2026
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Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
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JENVY

About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3209)

Quick, efficient, professional

5
Still providing passbooks, service was quick and professional, able to contact easily by phone with quick response too. Reviewed on: 1st November 2024

Very good

5
I have been a customer for well over 50 years, need I say more?. Reviewed on: 1st November 2024

Brilliant Scottish asset

5
I have recommended you to many people. I really like and feel secure with the face-to-face experience, the knowledge of staff and range of products on offer with good interest rates for savers. Reviewed on: 29th October 2024

Great, friendly, efficient

5
Efficient phonecall by Peter, followed up with face-to-face service at the office in Glasgow with Lorraine. Easy and efficient, pleasant and friendly. Reviewed on: 29th October 2024

Very fair

5
I found Lorraine very helpful and knowledgeable of products available to me. Very professional. Reviewed on: 29th October 2024

Safety of funds and explanations excellent

5
Account explained and questions answered clearly. Polite staff. Reviewed on: 29th October 2024

Helpful, good service

5
It was very easy to open an account. Staff were very helpful in Glasgow and explained everything. Reviewed on: 29th October 2024

In branch service review

5
Easy and fast service. Very friendly. Reviewed on: 29th October 2024

Friendly and business-like

5
Pleasant and personable staff made the interaction easy. Reviewed on: 29th October 2024

In branch service review

5
Great service and Scottish. Quick and easy to open account. Reviewed on: 29th October 2024

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