Write a review

Go to business site

Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.91 (3435 reviews)

View other Scottish Building Society products

4.91

Based on 3,434 reviews, last reviewed 1st May 2026

84% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

I found the customer experience in the branch to be... I found the customer experience in the branch to be very good but have now moved to a small town without a branch so set up online dealings. There wer... Read more Reviewed on: 1st May 2026

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026

Visit provider site Read all reviews Write a review

About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Review Scottish Building Society: Savings now

Help others make smarter decisions by sharing your own experience.

Write a review

Scottish Building Society Savings reviews (3435)

Welcoming, efficient, knowledgeable

Our first dealings with the Society were to move an ISA to the Society from YBS and also to open a savings account. All this business was conducted with efficiency and a pleasant manner. Reviewed on: 27th February 2025

In branch service review

The ISA interest rates are good-ish, the explanatory information is clear and simple to follow, the phone contact is courteous and easy to contact and the staff well-briefed and knowledgeable. Email contact is prompt in response and helpful. Overall I felt my custom was valued (I was a little surprised not to have an account update at the end of the financial year though). Reviewed on: 27th February 2025

Helpful and efficient

Made to feel very welcome. The lady we spoke to listened to ur request and explained everything thoroughly to us prior to changing our accounts. Reviewed on: 26th February 2025

Friendly, safe, dependable

Very friendly and efficient. Decent range of savings at competitive interest rates. Other banks and building societies have similar rate, some are slightly better but we like the Scottish Building Society ethos. Reviewed on: 26th February 2025

Easy to understand

Very easy to talk to, make you feel at home, very pleasant to deal with. I would recommend them to anyone. Reviewed on: 26th February 2025

Helpful, efficient, and Scottish

Helpful friendly staff - actual, real people! Your Galashiels office is local and convenient. Interest rates are fair. Reviewed on: 26th February 2025

Overall very satisfied

We were transferring a matured ISA from another provider, we found the staff at SBS very helpful and we were offered a better rate for a one-year fixed ISA. Reviewed on: 26th February 2025

Local, friendly, Scottish

I like dealing with a local building society, have always found the staff eager to help and they do not rush me. I also liked the informative afternoons about money scams and what to look out for. Maybe you could have some more info afternoons. Reviewed on: 26th February 2025

Excellent customer service

The service I received from Lorraine and Kathlen in the Galashiels branch was exemplary. Efficient, courteous and friendly - I cannot compliment them enough. Reviewed on: 26th February 2025

Efficient, helpful, friendly

Reinvestment in fixed rate ISA was straightforward. Good service. Reviewed on: 25th February 2025

Do you have a different Scottish Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Savings
from Holmesdale Building Society 0.00 from 0 reviews
Easy access savings
from LHV Bank 4.98 from 40 reviews
Savings
from Leek Building Society 4.92 from 5160 reviews

Want to see more from Scottish Building Society?

Mortgages
from Scottish Building Society 4.69 from 379 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub