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Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.91
Based on 3,434 reviews, last reviewed 1st May 2026
84% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

I found the customer experience in the branch to be... I found the customer experience in the branch to be very good but have now moved to a small town without a branch so set up online dealings. There wer... Read more Reviewed on: 1st May 2026
Wu Wei's avatar
Wu Wei

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
JENVY's avatar
JENVY
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3435)

Efficient, professional, friendly

5
Opening a new account was totally stress free thanks to Lorraine. Reviewed on: 28th February 2025

A nice branch

5
My product makes it easy to manage my account and every time I visit the branch or phone up, the staff are very helpful. Reviewed on: 28th February 2025

In branch service review

5
It is nice to visit and see a friendly face. I feel very welcome here and there is a good selection of products. Reviewed on: 28th February 2025

Informed, friendly, polite

5
As a former accountant, I ask a lot of questions to ensure my accounts are in good hands. They field my questions with well though out answers and makes me trust the Society. Reviewed on: 28th February 2025

Local, personable, effective

5
Available in town - face-to-face. Reviewed on: 28th February 2025

Great Society to have

5
It is quite straightforward advise that was given, so I am quite happy to come back and open a savings account a receive further advice. Reviewed on: 28th February 2025

Clean, quick, ideal

5
Troon - quick, clean, ideal conditions for us. Reviewed on: 28th February 2025

In branch service review

5
Staff very helpful. Member of staff telephoned but couldn't get through to me so subsequently emailed and I received the information I needed. Reviewed on: 27th February 2025

Welcoming, efficient, knowledgeable

5
Transfer of ISA from YBS to new ISA with Scottish Building Society was explained then executed fully and efficiently by staff. Reviewed on: 27th February 2025

Personal, professional, competitive

5
Good range of savings products with better interest rates for longer standing customers. Feels like a far more personal service. I like being able to speak to a smaller team who are always polite, professional and helpful. Reviewed on: 27th February 2025

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