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Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.91
Based on 3,434 reviews, last reviewed 1st May 2026
84% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

I found the customer experience in the branch to be... I found the customer experience in the branch to be very good but have now moved to a small town without a branch so set up online dealings. There wer... Read more Reviewed on: 1st May 2026
Wu Wei's avatar
Wu Wei

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
JENVY's avatar
JENVY
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3434)

Friendly, professional, efficient

5
Best interest rates of all the majot high street banks and building societies. More local branches needed though and an introduction of a banking app. Reviewed on: 28th February 2025

Excellent customer service

5
Excellent customer service from Katie - very helpful with my phone IT too. Reviewed on: 28th February 2025

Warm, welcoming and helpful

5
I like that I can come to the branch in Glasgow and talk to someone face-to-face - very good customer care. Reviewed on: 28th February 2025

Great friendly service

5
I feel a valued customer as it's small and friendly, and feels more customer focussed than the bigger banking institutions. Not sure about the TV in branch being used for advertising as it means hanging about watching to watch what is being promoted. Reviewed on: 28th February 2025

Efficient, product well explained, friendly

4
Staff are polite, welcoming and explained the product clearly. Reviewed on: 28th February 2025

Excellent service, thanks

5
I am executor for my cousin who had a small saving with the Society. Loraine was excellent and helped me with what was needed - very good service. Reviewed on: 28th February 2025

Excellent customer service

5
Lorraine was very helpful and friendly. Reviewed on: 28th February 2025

Friendly, excellent service

5
Great friendly service everytime I come into the branch. I look forward to coming in again soon. Reviewed on: 28th February 2025

Friendly, efficient, human

4
Friendly, personal service. They remember who you are and smile and recall what business you generally do. Reviewed on: 28th February 2025

Efficient, professional, friendly

5
Opening a new account was totally stress free thanks to Lorraine. Reviewed on: 28th February 2025

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