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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.91 (3435 reviews)

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4.91

Based on 3,435 reviews, last reviewed 1st May 2026

86% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Visited branch today and Audrey was very helpful in... Visited branch today and Audrey was very helpful in assisting me with investing my existing ISA into a new Fixed ISA, very satisfied with the service Reviewed on: 1st May 2026

Verified source

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3435)

Welcoming, efficient

Local office, easy appointments, helpful staff in Troon. Reviewed on: 24th February 2025

Excellent

Excellent. Can have face-to-face contact in a private setting. Friendly and welcoming staff. Competitor beating interest rates!!. Reviewed on: 24th February 2025

First class service

Staff are helpful and offer good advice. Customer service is first class. Reviewed on: 24th February 2025

In branch service review

I visit Aberdeen branch regularly and staff are always excellent. Reviewed on: 21st February 2025

Good but dated

Staff good, rates good, very old fashioned online system though. Reviewed on: 21st February 2025

Alright

I don't like that I am asked for ID after being with the Society for years!. Reviewed on: 21st February 2025

Local, service and service

Local office. Helpful and knowledgeable staff. Balance of security, customer service and decent rates. Anything I have asked SBS Troon to do haas been actioned and answered to my satisfaction. Reviewed on: 21st February 2025

Excellent service provided

Staff very helpful and kind - good experience. Reviewed on: 21st February 2025

Fast, easy and amazing

Lisa and Jake were very helpful and gave us all the info needed. Reviewed on: 21st February 2025

Local, Scottish, reassuring

Friendly, professional, helpful service. Great to come into a bank and speak to a person. Reviewed on: 21st February 2025

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