Smart Money People Logo
Go to business site
Share this page
Link copied

Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.91
Based on 3,435 reviews, last reviewed 1st May 2026
86% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Visited branch today and Audrey was very helpful in... Visited branch today and Audrey was very helpful in assisting me with investing my existing ISA into a new Fixed ISA, very satisfied with the service Reviewed on: 1st May 2026
Verified source

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
JENVY's avatar
JENVY
Visit provider site Read all reviews Write a review

About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Review Scottish Building Society: Savings now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Scottish Building Society Savings reviews (3435)

Local, friendly, helpful

5
You can go into branch and have a face-to-face meeting, no appointment required. Staff are helpful and friendly. Reviewed on: 23rd December 2024

Helpful, informative, friendly

5
Opening my ISA was straightforward and I was given relevant information. Reviewed on: 23rd December 2024

Home from home

5
From the moment you enter you're made welcome - very helpful staff. Reviewed on: 23rd December 2024

Scottish, friendly, convenient

4
Staff were friendly and helpful. I dislike the 'open' aspect of the front office. I don't want other customers to be able to hear my personal business. Reviewed on: 20th December 2024

Easy, friendly, Scottish

5
You're in Scotland. I like feeling my money is in Scotland and you're a mutual (we're a mutual!) and that feels good too. Your online banking system is easy to use, your info is clear, your people very friendly and helpful. All good. Your interest rates good too. You make it all feel easy. Reviewed on: 20th December 2024

Efficient, knowledgeable, local

5
Knowledgeable, friendly staff in Edinburgh. Reviewed on: 18th December 2024

Excellent customer service

5
Face-to-face contact is wonderful. Pleasant staff who attend to all, there and then. Very good customer service. Reviewed on: 16th December 2024

Excellent, excellent, excellent

5
Staff knowledge of products always first class and staff always welcoming and friendly. Reviewed on: 16th December 2024

Caring, helpful, friendly

5
The person who served me was polite, informative and friendly. Reviewed on: 13th December 2024

First class service

5
I like that SBS rewards loyalty to their customers and always have a good range of savings products. Reviewed on: 13th December 2024

Review Scottish Building Society: Savings now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill