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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.91 (3672 reviews)

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4.91

Based on 3,661 reviews, last reviewed 30th Jun 2026

35% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

I know Audrey and Lorraine well I have been a member... I know Audrey and Lorraine well I have been a member for a long time i just heard kath has retired she helped me for over 10years lovely ladies and ve... Read more Reviewed on: 30th June 2026

Verified source

Latest lowest rating:

1

Edinburgh event I really enjoyed today’s event in Edinburgh . It was well organised and good to hear about inheritance tax and planning ahead for later life it’s def... Read more Reviewed on: 14th May 2026

Verified source

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3672)

Helpful, knowledgeable, friendly

Like the face-to-face service. Can ask questions we struggle to find information online. Reviewed on: 28th March 2025

Perfect, friendly, support

I was given all the help I required to transfer ISA from Virgin Money to Scottish BS and then some to another BS. Reviewed on: 27th March 2025

Approachable, friendly, interested

My wife is already a customer. Very nice people in the Galashiels office. Great to talk to a person face-to-face. Reviewed on: 25th March 2025

In branch service review

Visited Aberdeen branch on Friday 14/03 - closed all day. Went back 17/03 - closed for lunch. Then closed at 3pm on Thurs, ended up doing it all by post. Opening hours not customer-friendly. Also not much prviacy when discussing financial details when others are waiting to be served. Reviewed on: 25th March 2025

Friendly, helpful, efficient

Prompt friendly service. When asked to post information it is done immediately. Don't hurry elderly people!. Reviewed on: 25th March 2025

Efficient, helpful, clear

Always answer phone promptly and offer clear and concise information. Reviewed on: 25th March 2025

Sets standards for others

Good customer relationship. Knowledgeable and helpful staff. Reviewed on: 24th March 2025

Friendly, approachable, knowledgeable

My experience, everytime I go there has been exceptional and I am always made to feel extremely welcome. Always happy to help if I have anything I may want to ask or discuss about. It is always a pleasure to go there, always a warm welcome when I arrive. Reviewed on: 24th March 2025

Knowledgeable, professional staff/society

I enjoy being greeted with a smile and can take a seat to conduct my business!. Reviewed on: 24th March 2025

Friendly, approachable, professional

Always informative, friendly and professional. Reviewed on: 21st March 2025

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