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Scottish Building Society: Savings reviews

4.81
Based on 1,679 reviews, last reviewed 6th Nov 2024
31% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
11%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant Scottish asset I have recommended you to many people. I really like and feel secure with the face-to-face experience, the knowledge of staff and range of products on... Read more Reviewed on: 29th October 2024
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Latest lowest rating:

2

Just opened up a Cash ISA. Just opened up a Cash ISA. My wife and I have quite a few ISAs and opening this account was the hardest of them all, by far! Took a week from opening ... Read more Reviewed on: 6th November 2024
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Mark J

About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (1679)

Savings review

5
I have only just become a member, but the customer service so far has been excellent, with a personal touch rarely found these days Reviewed on: 20th July 2020

Galashiels branch review

4
Prompt service. The folder I received with all information only came after I opened the account. In first instance only received basic application Reviewed on: 20th July 2020

Galashiels branch review

5
Very friendly and helpful when I enquired about a postal application Reviewed on: 20th July 2020

Savings review

5
I have always found staff very helpful, efficient, firnedly. Different accounts are clearly explained. I still prefer to have a passbook! So perfect for me! Reviewed on: 17th July 2020

Troon branch review

5
Better than most building societies for interest rates, easy to deal with Reviewed on: 17th July 2020

Troon branch review

5
Friendly, helpful staff. Everything dealt with in a professional, though caring way. Always someone available to speak and not always directed to internet. Reviewed on: 16th July 2020

Galashiels branch review

5
I like passbooks. I like cash / cheque transactions. I like the friendly personal over-the-counter service from the Galashiels staff - they know what I like and what I don't like! Reviewed on: 13th July 2020

Galashiels branch review

5
Opened account over telephone. Lovely lady helpful and professional but friendly Reviewed on: 9th July 2020

Galashiels branch review

5
Customer service. Online servicing would be beneficial. Sometimes rates are good, sometimes less so. Reviewed on: 8th July 2020

Galashiels branch review

5
The Society is well organised, publicity material is clear and concise, and while 'traditional' in the best sense, is also forward looking, including technology Reviewed on: 7th July 2020

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