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Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.91
Based on 3,661 reviews, last reviewed 30th Jun 2026
35% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

I know Audrey and Lorraine well I have been a member... I know Audrey and Lorraine well I have been a member for a long time i just heard kath has retired she helped me for over 10years lovely ladies and ve... Read more Reviewed on: 30th June 2026
Verified source

Latest lowest rating:

1

Edinburgh event I really enjoyed today’s event in Edinburgh . It was well organised and good to hear about inheritance tax and planning ahead for later life it’s def... Read more Reviewed on: 14th May 2026
Verified source
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3671)

Brilliant

5
The lovely staff are so friendly and welcoming. Very efficient service when dealing with my requests. It's so nice to have a wee chat and bit of banter - a nice personal touch. Reviewed on: 28th March 2025

Immediate, fast, efficient

5
It's great that staff are able to help without an appointment. Reviewed on: 28th March 2025

In branch service review

5
Helpful, efficient and easy to get to branch. Reviewed on: 28th March 2025

Excellent, knowledgeable, professional

5
Staff were quick to understand everything I required. Explained all I needed, excellent. But 4 people were waiting and only 1 person on desk, maybe need more staff. Reviewed on: 28th March 2025

Very very good

5
The customer service was excellent. Reviewed on: 28th March 2025

In branch service review

4
I disagree with all banks and building societies closing local branches. It is not always easy to travel into the city from home. Reviewed on: 28th March 2025

Helpful

5
Always helpful and happy to explain options available for my savings. Reviewed on: 28th March 2025

Spot on

5
Open a branch closer to home. Natalie was helpful though. Reviewed on: 28th March 2025

First class service

5
Very friendly and efficient staff, so much so that I took my daughter to open a fixed rate ISA with SBS. Reviewed on: 28th March 2025

Professional, polite, business

5
My enquiry was dealt with in a most polite and professional manner. Everything was fully explained to me. Reviewed on: 28th March 2025

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