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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.9 (3229 reviews)

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4.90

Based on 3,224 reviews, last reviewed 18th Mar 2026

8% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Such helpful staff Such helpful staff, it is always a pleasure dealing with SBS. Most recently Natalie helped me, she was very patient helping me get logged into my acco... Read more Reviewed on: 18th March 2026

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Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3229)

Quick, efficient, competitive

Very quick and efficient service by telephone and post. Reviewed on: 24th April 2024

Very very good

Perfect in every way, stay as you are. Reviewed on: 24th April 2024

A great asset

No nonsense, gets the job done and feels a safe place to save a wee nest egg. Thank you. Reviewed on: 24th April 2024

Quick, friendly, helpful

Friendly, face-to-face service. You provide a passbook for savings too. Reviewed on: 23rd April 2024

Quick and efficient

Quick and efficient, good service in the branch in Edinburgh. Reviewed on: 23rd April 2024

Local personal service

Branch with people in, who are always helpful. Good interest rates. Reviewed on: 23rd April 2024

Efficient, helpful, accurate

Efficient, requests are dealt with swiftly and most importantly accurately. Reviewed on: 22nd April 2024

Worth dealing with

Sponsering Edinburgh rugby, you never know somebody might send me free tickets for all the accounts I have. Reviewed on: 22nd April 2024

Accessible, friendly, competent

It is straightforward, traditional methods of banking. Scottish based. You are able to go into a relationship centre to discuss financial matters. Reviewed on: 22nd April 2024

Accessible, local, customer-orientated

Very easy to speak to a customer advisor in person, by phone or by email. Friendly, efficient, timely, and knowledgeable service. Thank you. Reviewed on: 22nd April 2024

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