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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.91 (3988 reviews)

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4.91

Based on 3,988 reviews, last reviewed 23rd Aug 2026

36% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Thank you. I had really excellent help and understanding from Rachel and, in the earlier stage from Gerard. It’s rare nowadays to come across such a remarkable ... Read more Reviewed on: 23rd August 2026

Latest lowest rating:

1

Edinburgh event I really enjoyed today’s event in Edinburgh . It was well organised and good to hear about inheritance tax and planning ahead for later life it’s def... Read more Reviewed on: 14th May 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3988)

Competent, helpful, pleasant

I was very happy with my experience today. Reviewed on: 28th February 2025

Exceptionally good

Very efficient provess and customer service - second to none. Reviewed on: 28th February 2025

In branch service review

I like that they continue to have branches and deal by post and with passcards. Reviewed on: 28th February 2025

Friendly, helpful and understanding

Assistants helpful, friendly and explained everything clearly. Reviewed on: 28th February 2025

Friendly, professional, efficient

Best interest rates of all the majot high street banks and building societies. More local branches needed though and an introduction of a banking app. Reviewed on: 28th February 2025

Excellent customer service

Excellent customer service from Katie - very helpful with my phone IT too. Reviewed on: 28th February 2025

Warm, welcoming and helpful

I like that I can come to the branch in Glasgow and talk to someone face-to-face - very good customer care. Reviewed on: 28th February 2025

Great friendly service

I feel a valued customer as it's small and friendly, and feels more customer focussed than the bigger banking institutions. Not sure about the TV in branch being used for advertising as it means hanging about watching to watch what is being promoted. Reviewed on: 28th February 2025

Efficient, product well explained, friendly

Staff are polite, welcoming and explained the product clearly. Reviewed on: 28th February 2025

Excellent service, thanks

I am executor for my cousin who had a small saving with the Society. Loraine was excellent and helped me with what was needed - very good service. Reviewed on: 28th February 2025

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