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Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.91
Based on 3,686 reviews, last reviewed 3rd Jul 2026
39% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent service Popped into the Galashiels branch earlier in the week looking to open a new account. Lorraine advised me that increased rates would be available from ... Read more Reviewed on: 3rd July 2026
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Latest lowest rating:

1

Edinburgh event I really enjoyed today’s event in Edinburgh . It was well organised and good to hear about inheritance tax and planning ahead for later life it’s def... Read more Reviewed on: 14th May 2026
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3686)

To the point

5
Staff were fantastic - as always. Reviewed on: 30th September 2024
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Very good staff

5
All very helpful, polite and helpfully informative. Staff were pleasant and easy to deal with. Reviewed on: 30th September 2024
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In branch service review

5
A warm welcome, followed up with a highly professional, friendly full explanation of how my wife and I could open up accounts with the Society. A very easy and pleasant experience on our first (and not the last) vist to the Queen Street branch. Impressed!!. Reviewed on: 30th September 2024
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Service, rates, excellent

5
Walked in to smiling staff, attended to immediately, explained what I wanted, no pressure, all done and dusted efficiently. No stupid sales talk. I was given a leaflet with all the savings you have. Reviewed on: 30th September 2024
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In branch service review

5
As an 'oldie' it was refreshing to find a Society which allowed access to an individual as opposed to having to do things online which can be a real problem for people of a certain age group. Reviewed on: 30th September 2024
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Quietly efficient Society

5
Asked to open a savings account, I was given the options, forms completed, passbook etc. arrived by post two days later. Reviewed on: 30th September 2024
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In branch service review

3
Online account not user friendly. Unable to transfer account balance to Royal Bank of Scotland. Reviewed on: 26th September 2024
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Accessible, friendly, Scottish

4
I like the accessibility, branches in Scotland, direct access to the branch via telephone, staff knowing me, friendliness and helpfulness. Could be better higher interest rates. Reviewed on: 26th September 2024
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Happy 90 overall

5
Initial savings rate good. Disappointed rate for new investment has dropped. Reviewed on: 26th September 2024
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Very good service

5
I like my saving on passbook, I do not like online services. Reviewed on: 25th September 2024
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