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Scottish Building Society: Savings reviews

4.90
Based on 3,236 reviews, last reviewed 19th Mar 2026
19% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent Customer Service Customer Service was excellent. June had the patience of a saint helping us out. Looking forward to your new updated online system coming on line as y... Read more Reviewed on: 19th March 2026
Ziggy's avatar
Ziggy

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
JENVY's avatar
JENVY

About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3239)

Friendly, efficient service

5
Face-to-face discussion about finances and straightforward advice. Reviewed on: 22nd March 2024

High quality service

5
Efficient, high quality, prompt service. Reviewed on: 22nd March 2024

In branch service review

5
Much improved service level in Edinburgh over the last few months. Reviewed on: 22nd March 2024

Very good service

5
Very good service and very helpful. Reviewed on: 21st March 2024

In branch service review

5
Good bank, but needs to stay open longer. Reviewed on: 21st March 2024

High street presence

5
The ladies are very nice and always offer me a biscuit. Interest rates are competitive. Reviewed on: 21st March 2024

Good helpful staff

5
Very good staff, always helpful and chatty. Reviewed on: 21st March 2024

Good interest rates

5
The team are great, just wish you were open at lunch. Reviewed on: 21st March 2024

Friendly, polite, professional

5
Girls in Troon are always really friendly and I enjoy coming into the branch. Reviewed on: 21st March 2024

Local, friendly, open

5
Local and Scottish banking facility. Reviewed on: 21st March 2024

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