Smart Money People Logo

Scottish Building Society: Savings reviews

4.91
Based on 3,445 reviews, last reviewed 6th May 2026
75% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Katie MacKnight was very helpful - thanks Katie MacKnight was very helpful - thanks Reviewed on: 6th May 2026
Martin E's avatar
Martin E

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
JENVY's avatar
JENVY

About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Review Scottish Building Society: Savings now

Help others make smarter decisions by sharing your own experience. Write a review

Scottish Building Society Savings reviews (3445)

Brilliant, friendly, effective

5
Great service. Great to have face-to-face with friendly, professional staff. Reviewed on: 12th June 2024

Friendly, helpful, welcoming

5
Like the friendly atmosphere in the local branch. Like the range of accounts and the fact that they value existing customers and offer member accounts. Reviewed on: 3rd June 2024

Loyalty to members

5
Local branch staff are always very friendly and helpful. Reviewed on: 3rd June 2024

Friendly and convenient

4
Branch/contact/personal. Opening hours close too early. Reviewed on: 3rd June 2024

Best Building Society

5
Staff are friendly if you are going into branch. Things are dealt with efficiently with no fuss. Reviewed on: 1st June 2024

Small, efficient, quiet

4
Good savings rates. Sometimes have to chase up statements as not sent very regularly. Reviewed on: 1st June 2024

Cannae be bettered

5
SBS consistently maintains its loyalty to its investors with the range and quality of investment products. And that is complemented by the excellent, ever helpful staff at Edinburgh and particularly in this instance Galashiels. Reviewed on: 1st June 2024

Accessible, friendly, helpful

5
I like accessible branch, access to staff, no call centres. Could be better interest rates. Reviewed on: 30th May 2024

Helpful, friendly, efficient

5
I could walk in and open an ISA without making an appointment. Reviewed on: 30th May 2024

Friendly, trustworthy, helpful

5
Efficient, helpful, good products. Staff very knowledgeable and helpful. Reviewed on: 30th May 2024

Do you have a different Scottish Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Scottish Building Society?

    View all products