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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.91 (3686 reviews)

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4.91

Based on 3,686 reviews, last reviewed 3rd Jul 2026

39% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Excellent service Popped into the Galashiels branch earlier in the week looking to open a new account. Lorraine advised me that increased rates would be available from ... Read more Reviewed on: 3rd July 2026

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Latest lowest rating:

1

Edinburgh event I really enjoyed today’s event in Edinburgh . It was well organised and good to hear about inheritance tax and planning ahead for later life it’s def... Read more Reviewed on: 14th May 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3686)

Friendly

Nice, welcome and helpful branch staff. Reviewed on: 25th September 2024

Its crap and well below standard

Its crap and well below standard Reviewed on: 25th September 2024

Approachable, dependable, local

Always feel reassured that I can go into the branch, face-to-face, and ask about things. Reviewed on: 24th September 2024

Caring, respectful, friendly

I like the atmosphere and friendliness of the staff. Improvements could be to provide piggy banks to encourage savings. Reviewed on: 24th September 2024

Friendly, helpful, efficient

My experience with SBS has been characterised by first class service and support. I have found the staff in the Aberdeen office friendly, helpful and a great pleasure to do business with. They have all been excellent. Telephone assistance from main offie has also been good. (Possible longer opening hours?). Reviewed on: 23rd September 2024

Fair and reliable

Super friendly and helpful staff. Perhaps product rates could be more competitive?. Reviewed on: 23rd September 2024

Friendly, efficient, straightforward

We received very good service at the branch. We have a branch relatively locally (Glasgow and Troon) - we feel that the SBS caters for all ages and needs. We like the fact you are returning passbooks, both for ease of use and to avoid use of plastics. We are happy to be members of SBS. Reviewed on: 23rd September 2024

Personal touch

I like the face-to-face experience they provide. Reviewed on: 23rd September 2024

Efficient, welcoming, advice

Helpful, friendly staff. Town centre access. Range of options to invest money. Reviewed on: 23rd September 2024

Reliable, approachable, competitive

I didn't realise you had other branches. It's confusing when you write to one and part of your request is dealt with elsewhere by a different person who does not have the full story. Reviewed on: 23rd September 2024

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