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Scottish Building Society: Savings reviews

4.91
Based on 3,686 reviews, last reviewed 3rd Jul 2026
39% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent service Popped into the Galashiels branch earlier in the week looking to open a new account. Lorraine advised me that increased rates would be available from ... Read more Reviewed on: 3rd July 2026
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Latest lowest rating:

1

Edinburgh event I really enjoyed today’s event in Edinburgh . It was well organised and good to hear about inheritance tax and planning ahead for later life it’s def... Read more Reviewed on: 14th May 2026
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Review Scottish Building Society: Savings now

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Scottish Building Society Savings reviews (3686)

Just what's expected

5
All one would expect - a return to my youth for service. Reviewed on: 23rd September 2024

Local, personal, friendly

5
I particularly like 'face-to-face', in-branch transactions. I am 77 years old, and do not like using the internet or phone for financial transactions. My only internet access is at the local library - a public place - therefore high-risk. Your staff are friendly and helpful. Reviewed on: 20th September 2024

Outstanding, helpful, efficient

5
Staff are always so helpful and it's great to talk to someone on the phone - long may that continue. Reviewed on: 20th September 2024

In branch service review

5
Very quick to answer phone queries, no waiting. Reviewed on: 18th September 2024

Friendly, efficient, professional

5
Lovely customer service, fast, efficient and professional from walking though the door to receiving my passbook. Reviewed on: 18th September 2024

In branch service review

5
Local branch - friendly staff with knowledge of products. Reviewed on: 18th September 2024

In branch service review

5
Change of phone number was said quickly and I had to try 4 times before getting full number. Reviewed on: 18th September 2024

Friendly, helpful, listens

5
Polite, listens, advises, informative. Reviewed on: 17th September 2024

Responsive, helpful, friendly

5
I like being able to speak to helpful, real people. Competitive rates too. Reviewed on: 17th September 2024

First class service

5
Staff always friendly and attentive. Reviewed on: 11th September 2024

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