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Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.89
Based on 2,945 reviews, last reviewed 2nd Jan 2026
57% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Very good customer service Spoke to Katie in Savings twice today. She was extremely helpful and answered all my questions Reviewed on: 2nd January 2026
Susan Y's avatar
Susan Y

Latest lowest rating:

2

Archaic, Useful Why no online opening, you made me write the first cheque in offer 10 years and POST IT. Reviewed on: 24th November 2025
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (2945)

Scottish Building Society Branch Review

5
Had to pay Reviewed on: 1st October 2023
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Scottish Building Society Branch Review

5
Direct phone numbers for branches when unable to visit personally (locations limited). Reviewed on: 1st October 2023
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Verified Member

Scottish Building Society Branch Review

5
I like the traditional way of banking with no pressure to switch to online banking (at least there is a choice, and long may it continue this way). Reviewed on: 1st October 2023
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Verified Member

Scottish Building Society Branch Review

5
It is a mutual Building Society, could do better by issuing annual statements of accounts (as done before Covid). Reviewed on: 1st October 2023
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Verified Member

Scottish Building Society Branch Review

5
My instructions about porting over and merging bonds were carried out perfectly - excellent service. Interest rates could be a bit higher though. Reviewed on: 1st October 2023
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Verified Member

Scottish Building Society Branch Review

4
Members still have a vote! Good access to local branches - very helpful and friendly staff. Perhaps more options for over 60s savings needed. Reviewed on: 1st October 2023
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Scottish Building Society Branch Review

5
Staff are proactive in jetting in-branch when something needs attention. Actions are dealt with promptly and efficiently. Reviewed on: 1st October 2023
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Scottish Building Society Branch Review

5
Your staff are always friendly and very helpful. Reviewed on: 1st October 2023
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Scottish Building Society Branch Review

5
Great service, professional and attentive. Reviewed on: 29th September 2023
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Scottish Building Society Branch Review

5
Pleasant staff who care about their customers - Sue was extremely efficient. Reviewed on: 29th September 2023
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