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Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.90
Based on 3,236 reviews, last reviewed 19th Mar 2026
19% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent Customer Service Customer Service was excellent. June had the patience of a saint helping us out. Looking forward to your new updated online system coming on line as y... Read more Reviewed on: 19th March 2026
Ziggy's avatar
Ziggy

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
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JENVY
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3239)

Welcoming, friendly, professional

5
Their passbook account is why I'm moving to Scottish from Nationwide. Reviewed on: 8th March 2024
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Verified Member

In branch service review

5
Need internet and app for savings. Reviewed on: 8th March 2024
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Verified Member

Excellent service

5
Very friendly service, nothing to improve. Reviewed on: 8th March 2024
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Verified Member

Friendly and easy

5
Easy to deal with even if not the best rates for investments. Reviewed on: 8th March 2024
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Verified Member

In branch service review

4
It's Scottish and stull values person to person contact either by phone or face-to-face. Reviewed on: 6th March 2024
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Verified Member

Very helpful staff.

5
Location is fairly easy to reach and very helpful staff. Reviewed on: 6th March 2024
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Verified Member

Fair, friendly, efficient

5
Friendly staff who want to help you. Reviewed on: 6th March 2024
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Verified Member

Good service

5
Face-to-face service and very helpful. Reviewed on: 6th March 2024
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Verified Member

Friendly and reliable

5
Nothing to improve. I have always found the branch staff to be very helpful. Reviewed on: 6th March 2024
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Verified Member

Friendly, helpful branch

5
Gave excellent help and made a potentially stressful transaction stress free. Went the extra mile to help me. Reviewed on: 6th March 2024
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Verified Member

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