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Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.91
Based on 3,445 reviews, last reviewed 6th May 2026
75% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Katie MacKnight was very helpful - thanks Katie MacKnight was very helpful - thanks Reviewed on: 6th May 2026
Martin E's avatar
Martin E

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
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JENVY
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3445)

Honest, efficient, quick

5
Proper office. Speak to people. Very efficient and helpful staff. Reviewed on: 20th May 2024
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Verified Member

In branch service review

5
Very helpful from staff when talking over phone for advice. Need more local branches. Reviewed on: 20th May 2024
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Verified Member

Equitable, client centred, focussed

5
Independent compared to the larger instituations. Some of the best interest rates on the market, provides premium rates for established and loyal customers. Reviewed on: 20th May 2024
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Verified Member

Helpful and friendly

5
Excellent, friendly, efficient and fast service. Many thanks. Reviewed on: 20th May 2024
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Verified Member

Reliable, friendly, Scottish

5
Personal touch, staff are always available. Reviewed on: 20th May 2024
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Friendly, helpful, knowledgeable

5
Service was quick and easy, very polite and helpful. Reviewed on: 20th May 2024
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Verified Member

Mutual and local

5
Like being face-to-face, good service, been a customer for years. Reviewed on: 20th May 2024
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Verified Member

In branch service review

5
Great customer service, everything was well-explained and given really good advice. Reviewed on: 20th May 2024
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Verified Member

In branch service review

5
Provide a book based savings account with a good interest rate. Reviewed on: 20th May 2024
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Verified Member

Friendly, professional, efficient

5
Face-to-face interaction was brilliant, staff members were friendly, professional and knew the product info. Reviewed on: 20th May 2024
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Verified Member

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