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Scottish Building Society: Savings reviews

4.91
Based on 3,686 reviews, last reviewed 3rd Jul 2026
39% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent service Popped into the Galashiels branch earlier in the week looking to open a new account. Lorraine advised me that increased rates would be available from ... Read more Reviewed on: 3rd July 2026
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Latest lowest rating:

1

Edinburgh event I really enjoyed today’s event in Edinburgh . It was well organised and good to hear about inheritance tax and planning ahead for later life it’s def... Read more Reviewed on: 14th May 2026
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3686)

Dependable and conservative

4
New passbook did not specify the duration or interest rate of my new 2-year fixed rate ISA. This is a backwards step from previous practice. Reviewed on: 11th September 2024

Easy, efficient, quick

5
Already a customer but decided to apply by post rather than in branch. Forms easily downloaded and a quick phone call answered the one question I had. Reviewed on: 11th September 2024

In branch service review

5
They answer the phone very quickly and sort out any problems. Reviewed on: 11th September 2024

Scottish, friendly, valued

5
Still mutual. Still offering good rates, personal service and most of all still providing passbooks!. Reviewed on: 11th September 2024

Listens, helpful, thorough

5
Shirley has gone above and beyond to help me with my account issues. She kept me up-to-date with all the things that she was doing to help me, and it was not too much trouble (although it was a lot of work/information required). Reviewed on: 9th September 2024

Friendly, efficient and knowledgeable

5
Friendly, efficient staff who are well versed with products but not pushy sales people. Keep it up! Opening times only accessible because I work part-time but anyone wanting face-to-face would struggle to get to office. Reviewed on: 9th September 2024

Welcoming, friendly, efficient

5
It's local with a branch nearby. Reviewed on: 9th September 2024

Cannot fault it

5
100% satisfied, nothing to improve!! Like the one-to-one attention - in this day and age it's uch appreciated. Reviewed on: 6th September 2024

Good, good, good

5
I like that I am able to speak to an actual human being without too much fuss. Reviewed on: 6th September 2024

Helpful, speedy, good

5
Account details clearly explained. Staff were very helpful and told me about the best interest rates available to savers at the Scottish Building Society. Reviewed on: 6th September 2024

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