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Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.91
Based on 3,988 reviews, last reviewed 23rd Aug 2026
36% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Thank you. I had really excellent help and understanding from Rachel and, in the earlier stage from Gerard. It’s rare nowadays to come across such a remarkable ... Read more Reviewed on: 23rd August 2026
Anne's avatar
Anne

Latest lowest rating:

1

Edinburgh event I really enjoyed today’s event in Edinburgh . It was well organised and good to hear about inheritance tax and planning ahead for later life it’s def... Read more Reviewed on: 14th May 2026
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3988)

Welcoming, friendly, knowledgeable

5
Local branch, friendly staff, knowledgeable and welcoming. Comfortable experience. But better interest rates would help. Reviewed on: 24th February 2025

Clear, concise, friendly

5
Convenient and easy to deal with - and staff very helpflu and current products meet our requirements. Reviewed on: 24th February 2025

Poor attention to detail

3
18/01/23 Glasgow Branch - given sheet SBSS44.2FRISA19122 for 2YR FRISA Issue 4. Subsequent correspondence state issue 6. Passcard states account number but online and letters state it without hyphens. 20/02/25 - online check of my new cash ISA showed 3.55%, general online account cash ISA showed 3.30%, why?. Reviewed on: 24th February 2025

Welcoming, efficient

5
Local office, easy appointments, helpful staff in Troon. Reviewed on: 24th February 2025

Excellent

5
Excellent. Can have face-to-face contact in a private setting. Friendly and welcoming staff. Competitor beating interest rates!!. Reviewed on: 24th February 2025

First class service

5
Staff are helpful and offer good advice. Customer service is first class. Reviewed on: 24th February 2025

In branch service review

5
I visit Aberdeen branch regularly and staff are always excellent. Reviewed on: 21st February 2025

Good but dated

4
Staff good, rates good, very old fashioned online system though. Reviewed on: 21st February 2025

Alright

4
I don't like that I am asked for ID after being with the Society for years!. Reviewed on: 21st February 2025

Local, service and service

5
Local office. Helpful and knowledgeable staff. Balance of security, customer service and decent rates. Anything I have asked SBS Troon to do haas been actioned and answered to my satisfaction. Reviewed on: 21st February 2025

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