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Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.91
Based on 3,686 reviews, last reviewed 3rd Jul 2026
39% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent service Popped into the Galashiels branch earlier in the week looking to open a new account. Lorraine advised me that increased rates would be available from ... Read more Reviewed on: 3rd July 2026
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Latest lowest rating:

1

Edinburgh event I really enjoyed today’s event in Edinburgh . It was well organised and good to hear about inheritance tax and planning ahead for later life it’s def... Read more Reviewed on: 14th May 2026
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3686)

Friendly, efficient, encouraging

4
I like that I recognise the helpful member of staff on the desk. I don't like that I had to send away my passbook as it is my proof of having deposited money, and I now have a new ISA but no passbook. I don't like the term 'relationship centre' please go back to referring to them as local branches or offices. Reviewed on: 4th September 2024
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Easy to understand

5
very happy with the service provided. Reviewed on: 4th September 2024
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Friendly and efficient

5
I have never had any type of account with you. I decided to open one as you are situated in the town centre and easy to get to. Shannon was helpful and explained everything to me, it was also lovely to see Natalie again whom I know in another Society. Always polite and helpful. Reviewed on: 4th September 2024
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Excellent

5
Staff are very helpful, polite and friendly. Reviewed on: 4th September 2024
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Accessible, approachable, friendly

5
Very friendly and efficient staff. We were very satisfied with the manner in which our requested accounts were set-up so quickly. Reviewed on: 4th September 2024
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Efficient

5
The details on the website didn't seem to show the maturity date of the bond. Reviewed on: 4th September 2024
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Friendly and approachable

5
The Galashiels branch were very helpful and nothing was too much trouble. Jill, in particular, made the whole experience a pleasure, the only downside is that if more than one customer is in there, there is little confidentiality. The upgraded branch is a great success. I have no issues going into the branch. Reviewed on: 4th September 2024
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Professional, helpful, friendly

5
Everyone I speak to is very helpful - face-to-face or by phone. Reviewed on: 4th September 2024
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Responsive, professional, efficient

5
Professional, no nonsense and efficient. No suggestions for improvement. Reviewed on: 4th September 2024
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Simply the best

5
So easy to dealw ith. Clear in all details and do what they say without any hassle. Just wish there were more branches!!. Reviewed on: 4th September 2024
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