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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.91 (3445 reviews)

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4.91

Based on 3,445 reviews, last reviewed 6th May 2026

75% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Katie MacKnight was very helpful - thanks Katie MacKnight was very helpful - thanks Reviewed on: 6th May 2026

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3445)

Friendly, personal attention

SBS provide efficient, friendly service on traditional clear line (much appreciated these days). New account letter excellent and new savings books. Reviewed on: 10th May 2024

Traditional, reliable, helpful

Traditional service with public office. Charming, helpful staff. Reviewed on: 10th May 2024

Excellent traditional institution

Very good service. Very pleasant staff. Convenient location of office. Reviewed on: 10th May 2024

Not widely advertised

Good rates and products. Opening times and locations could be better. Not very well known. Reviewed on: 9th May 2024

Good to deal with

Easy to speak to on the phone, good discussion and always take the given advice. Reviewed on: 9th May 2024

Person centred approach

Savings go to a holding account - would prefer to add direct to own account, or take less time. Only Reviewed on: 8th May 2024

In branch service review

Unhappy about the closure of the branch phoneline. Reviewed on: 8th May 2024

Courteous, efficient business

I like being able to deal by telephone rather than online. So reassuring to be able to speak a member of staff. Reviewed on: 8th May 2024

Satsified with service

I like the prompt attention, and no appointment required. Reviewed on: 8th May 2024

Very helpful staff

Good building society for interest rates. Reviewed on: 7th May 2024

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